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Elevator Systems Repair Leader

2 months ago

Cardiff, Cardiff, United Kingdom Otis College of Art and Design Full time
About Otis

We are the world's leading elevator and escalator manufacturing, installation, and service company. With over 69,000 employees globally, we serve customers in more than 200 countries and territories around the world.

Our commitment to innovation has led us to develop industry-leading products such as our Gen2 elevator system, energy-saving ReGenTM drive technology, and Link escalator solutions.

We prioritize safety, ethics, and quality in all that we do, guided by our Three Absolutes.

Job Description

We are seeking a talented and ambitious individual to lead our Repair business across the south west of England, covering cities such as Bristol, Bournemouth, and Cardiff.

This role will involve:

  • Developing and managing a plan to deliver on monthly targets in line with Company repair processes
  • Ensuring works surveys are carried out in a timely manner and planning activities with customer representatives
  • Optimizing opportunities for additions to contract with regard to cost and time
  • Ensuring work is carried out to a high standard to customers' satisfaction
  • Identifying opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend, and labour hours
  • Ensuring monthly margin, volume, and efficiency targets are achieved on repair works
  • Providing accurate forecasting using the monthly repair planner
  • Recruiting, managing, and leading the Repair team to improve overall performance levels and develop necessary talent
  • Assessing the team's skills and driving improvement to close skill gaps

This is an exciting opportunity for someone looking to take their career to the next level in a dynamic and innovative environment.

What We Offer

In return for your hard work and dedication, we offer a highly competitive salary, car policy, and bonus scheme, along with a market-leading pension and 25 days holiday plus bank holidays.

We also provide opportunities for professional development through our Employee Scholarship Programme.

Requirements

To be successful in this role, you will need:

  • A strong background in the Lift Industry with technical and repair experience
  • The ability to over-perform and demonstrate leadership skills required to develop the repair team
  • A solid understanding of commercial awareness and P&L management
  • Experience in planning, forecasting, and project management
  • A track record of successfully managing field-based engineers

If you are a motivated and results-driven individual looking for a new challenge, please apply today.