Customer Repair Team Leader
6 days ago
Role Overview:
We are seeking a skilled Customer Repair Team Leader to join our Customer Repairs Team. In this pivotal role, you will be responsible for managing complex maintenance issues, ensuring timely and effective resolutions, and overseeing the coordination of repairs across our homes.
Key Responsibilities:
- Liaise with customers, contractors, and internal teams to ensure that all repairs are carried out to the highest standards.
- Deliver excellent service to our customers by ensuring that their needs are met promptly and efficiently.
- Train and coach your team to ensure they have the necessary skills to carry out their roles effectively.
Requirements:
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
About Us:
Taff Housing Association is a values-driven organisation that is committed to making a difference in the lives of our customers. We are looking for someone who shares our values and is passionate about delivering excellent customer service.
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