French Customer Service Advisor

3 months ago


Edinburgh, United Kingdom Pearl Recruitment Full time

**Bonjour, parlez-vous Français? Then read on**

**The Company**

Our client is a well-known international travel organisation who receive 110 million website visits each month. Currently a FTSE 250 company with over 1000 employees from 60 nationalities with offices all over Europe

**Job Summary**

They are looking for several French speaking Customer Service Advisors to join their offices in Edinburgh with hybrid working available once probation has been passed.

As a French-Speaking Customer Service Representative, you will play a vital role in ensuring customer satisfaction and contributing to the company's success. Your strong communication skills, both in French and English, will be instrumental in assisting customers and providing them with solutions to their inquiries and concerns.

**The Role**

**Requirements**:

- Fluent in French and English
- Effective questioning and listening skills
- Good organisational and interpersonal skills
- Ability to work under pressure and to tight deadlines
- Computer literate (MS Office) with keyboard skills
- Customer Service experience desirable

**Benefits**
- £24,000 annual salary
- 33 days holiday per year including bank holidays.
- Contributory pension plan
- Bupa health and dental plan
- Discounted gym membership
- Discounts across online retailers and high street stores

**Job Types**: Permanent, Full-time

**Salary**: From £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Store discount
- Work from home

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Edinburgh



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