Ticketing Office Cashier
3 weeks ago
To assist in the promotion of entertainment in the selling and reservation of tickets using the computerised booking system for which full in-house training will be provided.
- To deal with day to day enquiries from the general public concerning show information, times, ticket prices, and general information, etc.
- To ensure the confidentiality of all customer and computer information.
- To reconcile cash and ticket sales and complete a cashiers summary.
- To reconcile all monies taken within the Ticketing Office at the end of day and prepare for banking.
- To assist the process of telephone sales for BH Live and any external events.
- To assist in the maintenance of the Marketing System by taking names, addresses and marketing codes for each sale
- To comply with BH Live's Cash Handling Instructions, Customer Care Policy and Security Procedures.
- To compile seating plans showing price structures for public information.
- To undertake such other duties as required within the general scope and grade of the post.
- Frequent day-to-day contact with customers and other staff within BH Live.
- To undertake predominantly evening, weekend and Bank Holiday working, and occasional other shifts as business demands
- Any other duty as required by the line manager commensurate with the post.
Skills & Experience
- Good level if IT skills - Essential
- Cash handling experience - Essential
- Experience of handling difficult customers - Essential
- Previous experience within a ticketing office environment - Desirable
- Excellent customer care - Essential
- Experience of a computerised ticketing office system - Desirable
- Data Protection awareness - Desirable
- Good telephone skills - Essential
**Job Type**: Part-time
**Salary**: £7.26-£9.79 per hour
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
As per Government guiedance
Work Location: One location
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