Sales Operations Specialist

4 months ago


Warwick, United Kingdom Dassault Systèmes Full time

**YOUR ROLE**:
As a Sales Operations Excellence Specialist with a focus on Sales Strategy and Operations you will be responsible for all aspects of planning & performance optimisation, reporting and dashboarding, sales forecasting, sales process optimization, sales development and territory planning.

**YOUR RESPONSOBILITIES**:

- Establish a sales operations structure and environment that will promote and implement strategy and operational models to deliver high and consistent service levels to the organization to grow revenue
- Visualizing the ‘customer journey’ funnels, from suspect-prospect-lead-opportunity-customer
- Building bridges between marketing - sales - services to enable smooth customer transitioning and create an environment with joint goals and efforts made on the same targets.
- Develop and implement policies and procedures to ensure data integrity and cleanliness of the CRM with marketing, sales, product and business sales teams.
- Develop key performance metrics and dashboards that help the sales organization focus on performance drivers.
- Part of the sales management team, participating in management decision-making processes concerning commercial issues and procedures

**QUALIFICATIONS**:

- Extensive first-hand experience with progressive sales automation systems and demonstrated ability to improve sales productivity
- Demonstrated ability to define, refine and implement sales processes, procedures and policies
- Proven proficiency in identifying, diagnosing and resolving problems at all (commercial) levels
- Strong interpersonal and team building skills, ability to work with a diverse team and influence/drive change across functional and business boundaries
- Strong technical, research, problem-solving and collaboration skills
- Ability to present to XCOM and management team
- Successful track record in: CRM, BI-tools, Supporting tools (office, other)
- Influential negotiation skills are required

**Diversity statement**:
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.



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