Head of Operations

4 weeks ago


Warwick, United Kingdom Warwick Castle Full time

Roles & Responsibilities:
Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Come work at our castle as a Head of Operations and lead the delivery of the day-to-day guest operation

This is an exciting role, leading the development and execution of key site operational procedures, notably incident management, and daily duty management. You’ll develop and maintain effective relationships with local residents, local authorities and heritage regulatory bodies, supporting the effective operation of the site and future plans.

This is a permanent, full-time position. Shifts will include weekends and due to the nature of the business this can also include bank holidays.

Qualifications & Experience:

- Operational management experience at a senior level
- The ability to take difficult and quick decisions in challenging pressurised situations to ensure minimised impact on the business
- A sound knowledge of profit and loss, sales and yield is vital
- Exceptional organisational skills
- A creative thinker, able to find innovative solutions and come up with new insights and business opportunities
- An energetic and passionate leader

**Benefits**:
Alongside having a castle as your working environment you’ll also receive:

- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Non-contractual bonus
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Free parking
- Personal private medical insurance
- Ongoing training and development

**_

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LI-LS1_**

Pay Range: Competitive


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