Sales Administrator

2 months ago


Cardiff, United Kingdom EET Full time

We are looking for a superstar administrator to join our Sales Support Team, based at our offices in Cardiff. If you have excellent attention to detail, experience of dealing with customers, and enjoy working in a fast-paced environment, this will be up right up your street.

**Who are we?**

Part of EET group, Oprema are the UK’s fastest growing multi-discipline security distributor, and with over 100 market-leading brands, it’s pretty clear why. Not only do we stock from a whole range of partners - Ajax, Apollo, Honeywell, Milestone, and Paxton, to name just a few - but we are also the country’s largest and fastest growing Dahua distributor.

We are real living wage employers.

**What you will be doing**:

- Providing administrative support to the Sales Teams.
- Managing the sales inbox and processing orders.
- Keeping customers informed regarding the progress of their orders, liaising with suppliers and our couriers.
- Managing and dealing with e-commerce orders.
- Tier 2 for inbound calls from customers.
- Maintaining accurate records in the CRM system.

**What we are looking for**:

- Administrative experience.
- Excellent customer service skills and the ability to deal with customer complaints.
- Excellent telephone manner.
- Ability to work in a fast-paced environment, managing multiple tasks concurrently.
- Excellent attention to detail.
- Good interpersonal skills.
- Self-motivated and conscientious.

**Benefits**:

- Competitive salary.
- 25 days’ annual leave (increasing to 27 upon 3 years’ service).
- Buy/sell annual leave scheme (3 days per year).
- Group pension scheme (increasing employer contributions upon 3 years' service).
- Private medical insurance (upon completion of probation period).
- Electric Vehicle Salary Sacrifice Scheme (after probation)
- Cycle to work scheme.
- Life Assurance (upon completion of probation period).
- Online discounts portal, offering 100s of retailer discounts.
- Monthly Free Lunch Day



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