Sales and Office Administrator

4 months ago


Cardiff, United Kingdom MacroActive Full time

**About us**

MacroActive is a SaaS platform enabling influencers to build and market health, exercise, and nutrition programs online using their own brand and content. With our headquarters in New Zealand, our mission is to help our creators grow and scale their businesses.

We have clients making millions of dollars using our software and our business model is one where we only make money when our clients do, which means that our sole focus is to help our clients deliver as much value as possible by selling digital products built on our platform.

Our clients include Josef Rakich, Ulisses Jr, Caroline O’Mahoney, and Buttabean Motivation among many others from all corners of the globe.

Our technology allows these trainers to scale the delivery of their own customized training, mindset & meal plan programs and create thriving businesses to extend their reach even further.Our superpower is turning social followers into buyers, and more importantly, helping to genuinely impact the lives of millions of people - instead of only those at the local gym.

**As our Sales Administrator you will be responsible for**:

- Monitoring and chasing payments from creators
- Following up on actions agreed and further supporting our creators.
- Taking a 'promise to pay'.
- Develop and maintain customer relationships.
- Ensuring disputes are recorded accurately
- Ensure Direct Debits Collections are managed in accordance with the Direct Debit scheme.
- Running a sales script and making sure leads are manually added to CRM.
- Liaising with the Sales team to make sure you are across all payments and correspondence related to payments.
- Any additional adhoc tasks as directed by the leaders.

Ad Hic tasks like:

- Dealing with the bank
- VAT
- Managing Payroll and liaising with finance
- Receipts
- A/L
- Aged debtors
- Filing of letters
- Going to bank to issue cheques from HMRC
- Pension updates
- Office management
- and a bit of HR coordination as directed by the People & Culture Manager

**What do we expect of you?**

Experience within a similar role or even industry would be great. The key skills needed to be successful in this role are below.
- Resilience & Empathy
- Confidence in having challenging or difficult conversations
- Problem solving
- Communication
- Organisation

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cardiff, CF64 1SA: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Whats your hourly Salary expectation?

**Experience**:

- Sales administration: 2 years (preferred)
- collections administrator: 1 year (preferred)

Work Location: Hybrid remote in Cardiff, CF64 1SA



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