Head of Customer Resolution

Job OverviewFulmar Services, a leading customer resolution business, is seeking a skilled Customer Resolution Specialist to join their team. This role involves visiting clients' customers at their premises, covering commercial and residential sites.Key Responsibilities:The ideal candidate will have flexibility to work in their local area, with occasional...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

V12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers via a diverse range of retail partners. Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just...

We are seeking a Case Resolution Specialist to join our team in Cardiff, Wrexham, or Llanelli, where you will be responsible for managing detailed application requests from initial eligibility stages to successful application.You will conduct robust due diligence and adhere to regulatory responsibilities and customer requirements, using your strong...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

About This Role:At Starling Bank, we're dedicated to providing exceptional customer experiences. As a Customer Experience Resolution Specialist, you'll play a vital role in achieving this goal.Key Responsibilities:Investigate and resolve customer complaints in a fair and timely manner.Communicate effectively with customers, ensuring they feel heard and...

About the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at ZIGUP plc. As a key member of our Personal Injury department, you will play a vital role in delivering exceptional customer service and resolving claims efficiently.Key ResponsibilitiesHandle personal injury claims from initial contact to resolution, providing...

Job OverviewThis is an exciting opportunity to lead a multi-skilled team and contribute to achieving the company's strategic goals. As the Head of Customer Experience, you will be responsible for fostering a culture of continuous improvement, driving innovation in contact centre capabilities, and promoting effective processes to achieve business results.You...

About UsStarling Bank is on a mission to radically reshape the banking industry. We believe that banking should be easy, transparent, and accessible to everyone. Our team is passionate about delivering innovative solutions that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Complaint Resolution Expert to join our...

About Us: At Candidate Source Careers, we strive to provide exceptional customer service while resolving motor finance complaints efficiently. Our goal is to maintain strong relationships with our clients by delivering high-quality solutions that meet their needs.Job Summary:We are looking for a motivated and organized Financial Complaint Resolution...

Management Level F We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product and clients. **Our Value Statement** We epitomize the values of being bold, insightful, energetic, and curious. Embracing calculated risks,...

We are seeking a highly motivated and experienced individual to join our team as a Craft Beer Venue Supervisor. As a Supervisor, you will play a crucial role in ensuring the smooth operation of our craft beer venue, overseeing daily activities, managing cash, maintaining high standards, and providing training to our staff. If you have a passion for craft...

As the Head of Resourcing / Recruitment, you will own the recruitment agenda, partnering with Hiring Managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. You will lead the resourcing team, with overall accountability for all talent acquisition activity, overseeing the complete recruitment...

Are you passionate about delivering exceptional customer service and making a positive impact? Do you thrive in a dynamic environment where no two days are the same? We're seeking a skilled collections advisor to join our team at V12 Retail Finance. As an expert in arrears resolution, you'll work closely with customers to agree on affordable repayment plans,...

Job Description: Claims Resolution SpecialistAs a Claims Resolution Specialist at International Medical Group, you will play a critical role in ensuring that claims are processed efficiently and accurately. You will work closely with our Preauthorization and Medical teams to monitor and update ongoing treatment plans.Key Responsibilities:Represent clients...

Role Overview:We are seeking a skilled Claims Resolution Specialist to join our team. As a key member of our claims team, you will be responsible for resolving complex claims issues, ensuring seamless customer experiences.About the Role:Manage claims across our product suite, including business interruption claims, to ensure optimal results.Collaborate with...

The Head of Customer-Facing Technology will play a critical role in shaping the future of the International Baccalaureate's digital products. This leadership position requires someone with a deep understanding of the education sector globally and the role and market for curriculum's like the IB.Key responsibilities include defining the portfolio design,...

Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and enjoy problem-solving? We are seeking a Claims Resolution Specialist to join our team at Admiral Group Plc.This is an excellent opportunity to develop your career and gain experience in a dynamic and supportive environment. You will receive a competitive...

**Head of Lighting** **Location: Cardiff, Wales** **Salary: Depending on experience** **Type: Full time / Permanent** Are you passionate about lighting in the world of film and television? Do you thrive on managing operations and building strong customer relationships? If so, we have an exciting opportunity for you! Our client are the leading provider...

**What's involved with this role**: Contract to start on 11-09-23 until 08-12-23 with a possible extension. **Key Duties**: - **To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken. - To listen patiently, to empathise with the customer’s situation and convey a genuine desire to...