Customer Outcomes

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

Join Our Team at Interbridge Mortgages LimitedWe are seeking a skilled Customer Operations Executive to join our team. As the first point of contact, you will own our customer experience and ensure we provide a market-leading service to our customers. This role involves providing fair outcomes and a positive customer experience, accurately assessing and...

We are an expert-led start-up Financial Services firm, with ambitions to become the UK’s leading second charge mortgage lender of choice for brokers and customers. At Interbridge we’re a small team with a big heart. If you like to roll up your sleeves and make a difference to where you work, then you’re in the right place. We are looking for...

**Job Title**:Customer Service Executive **Working Pattern**: Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. **Salary**: up to £22,000 dependent on experience and up to 20% bonus and benefits **Location**: Cardiff, hybrid working **At Tandem, we're not just a bank; we're a...

**Job Title**:Customer Operations Specialist **Working Pattern**: Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. **Salary**: up to £24,000 dependent on experience and up to 20% bonus and benefits **Location**: Cardiff, hybrid working **At Tandem, we're not just a bank; we're...

**J**ob Title**:Customer Operations Specialist **Working Patter**n**: Contractual hours will state Monday to Saturday between 8am to 7pm. However, operationally our telephone lines are open between the hours of Monday to Friday, 9am to 5pm (with a 45-minute lunch break). **Salary**: up to £24,000 dependent on experience and up to 20% bonus and...

**Job Title**:Customer Operations Specialist - Mortgages **Reporting to**:Mortgage Operations Manager **Working Pattern**: 36.25 hour working week, shift pattern covers 08.00 - 19.00 Monday - Saturday **Salary**: £26,000 - £30,000 and up to 20% bonus and benefits **Location**: hybrid working (days a week) from our Central Cardiff offices **About...

**Customer Service Advisor** **Cardiff** **£23,500 per annum** **Rotating between 7am-11pm Monday to Sunday** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have compassion and a desire to take...

**Job Title: Customer Experience Consultant** **Location: Cardiff/Hybrid working** **What is Sonovate** We are a lending and technology company with a clear vision: to be The Funding Platform for the Future of Work. Our embedded payment solution empowers the new world of work. By offering flexible payments, it lets recruiters, consultants, and labour...

**Job Title**:Customer Operations Advisor **Working Pattern**: Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. **Salary**: up to £24,000 dependent on experience and up to 20% bonus and benefits **Location**: Cardiff, hybrid working **At Tandem, we're not just a bank; we're a...

V12 Retail Finance is a leading provider of retail finance solutions, and we are seeking a talented individual to join our team as a Customer Experience Advocate Manager. This is an exciting opportunity for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences.About UsWe pride ourselves on our...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

**About us** Interbridge Mortgages are an expert-led start-up Financial Services firm, with the aim to become the UK’s leading specialist Second charge lender of choice for brokers and customers. At Interbridge we’re a small team with a big heart. If you like to roll up your sleeves and make a difference to where you work, then you’re in the right...

Admiral Group Plc is seeking a talented Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for resolving customer complaints and providing excellent customer service.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. You will also receive 33 days holiday (including bank...

**Job Title**:Customer Service Executive - Entry level, all training to be provided **Working Pattern**: Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. **Salary**: up to £24,000 dependent on experience and up to 20% bonus and benefits **Location**: Cardiff, hybrid...

**Job Title**:Customer Service Executive **Working Pattern**: Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. **Salary**: up to £24,000 dependent on experience and up to 20% bonus and benefits **Location**: Cardiff, hybrid working **At Tandem, we're not just a bank; we're a...

We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. At V12 Retail Finance we offer a multitude of...

Key Responsibilities">This Product Director role involves leading a team of product managers to develop a strategy that drives customer engagement and retention. You will work closely with engineering, design, data, and marketing teams to build the platform, capabilities, and app structure needed to optimize customer experience.The ideal candidate will have...

**Customer Support Advisor** Yolk Recruitment are working closely with an insurance company based on the outskirts of Cardiff, to find a friendly and driven Customer Service Advisor to join their team. In this position you will be responsible for ensuring their customers have the best experience whilst searching for the perfect Insurance Policy. **What...

About the RoleWe are seeking an experienced professional to fill the position of Customer Value Strategist within our Customer Value Analytics team. As a Customer Value Strategist, you will play a critical role in driving business growth by developing and executing strategies to enhance customer value and drive revenue growth.The ideal candidate will have a...