Customer Service Representative

6 months ago


Cardiff, United Kingdom iWork Recruitment Limited Full time

**What's involved with this role**:
Contract to start on 11-09-23 until 08-12-23 with a possible extension.

**Key Duties**:

- **To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
- To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
- To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £10.42 per hour

Work Location: In person

Reference ID: RQ1037649-08-23



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