Customer Service Representative

7 months ago


Cardiff, United Kingdom Three Arches Services Ltd Full time

**About us**

Three Arches Services Ltd is a small business in Cardiff. We are a professional garage with outstanding values and customer care.

Our work environment includes:

- Modern office setting

Overview:
We are seeking a dynamic Customer Service Representative to join our team. With exceptional communication skills and a passion for providing excellent customer service.

**Responsibilities**:

- Dealing with customers face to face
- Booking vehicles in for MOT's, Services and Repairs
- Quoting customers for repairs
- Printing daily job cards, ordering parts and confirming collection times
- Dealing with leasing companies on a online platform, obtaining authority and invoicing

Qualifications:

- Strong communication skills with excellent phone etiquette
- Ability to effectively communicate with customers
- Proficient in data entry and computer systems
- Prior experience in a customer service role is desirable but not necessary
- Ability to work well in a team environment and independently

Join our team as a Customer Service Representative and be part of a dynamic work environment where your customer service expertise will shine

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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