Band 2 Ward Clerk

1 week ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
An exciting opportunity has arisen for 2 dynamic individuals to join our busy patient administration team, at Birmingham Heartlands Hospital.

We have 1 full time, and 1 part time Ward Clerk positions available:

- 37.5 hrs per week (Mon - Fri) [0800 - 1600] based on an elderly care ward.
- 22.5 hrs per week (Mon - Sun) [0730 - 2000 and 1130 - 0000] No set days, you would receive a 4 week roster six weeks in advance. You would work 2 shifts per week, inclusive of some bank holidays - based on the busy Paediatric Assessment Unit.

**Main duties, tasks & skills required**:
The post holder will need to be able to demonstrate excellent communication skills, be patient, focused and have a positive attitude. In addition, they require an excellent telephone manner and good IT skills, with the ability to handle a variety of tasks under pressure. The role also requires the ability to be standing for long periods, collecting and lifting patient notes.

You would need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.

Full training will be provided.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
1.Communication:

- Accurately record telephone messages and other enquiries and refer as appropriate.
- Provide effective communication and problem solving both face to face and via telephone.
- Deal effectively with other departments, making appointments and booking transport.
- Liaise with bed management and the admissions department with regards to patient admissions, transfers and discharges.
- Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation
- Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively

2.Analytical and Judgemental Skills/Freedom to Act:

- Ability to make decisions and take actions within the Ward environment relating to routine enquiries, whilst receiving support and supervision.
- Ability to recognise situations that should be referred onto the Senior Sister/Ward Manager and take prompt and appropriate action

3.Planning and Organisational Skills:

- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.
- Undertake work that has been prioritised by the Senior Sister/Ward Manager

4.Policy and Service Responsibilities:

- Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role.
- Receive and open incoming post and act as required.
- Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services.

5.Responsibility for financial and Physical Resources:

- Have a personal duty of care for all equipment and resources used.
- Maintain stock control of stationery / clinical supplies.
- Ensure the safe keeping of patients valuables in line with Trust Policy.

6.Responsibility for Staff:

- Participate in the induction and training of all new members of staff.
- Demonstrate own activities to new / less experienced staff.

7.Responsibility for Information:

- Be responsible for confidentiality in line with Trust policy and procedures.
- Accurately input data/confidential data using a variety of Trust IT systems in a t

  • Band 2- 4 Admin

    2 weeks ago

    Birmingham, United Kingdom Maxxima Full time

    The Pharmacy team at Maxxima are currently recruiting for a Band 2-4 Admin & ward clerks in Birmingham. The successful Admin & ward clerks will be required to work full-time. This role is available to start ASAP; the pay rate for this job is up to £15 per hour. **Position**:Admin & ward clerks **Banding**: 2-4 **Location**: Birmingham **Hours**:...

  • Band 2 Ward Clerk

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our busy, but friendly, Patient Administration team based at Birmingham Heartlands Hospital. We are currently looking for 3 Ward Clerks: - Vacancy 1: 34.5 hrs (12 months fixed term) [Delivery Suite] 3 x 11.5 hour shifts a week - Vacancy 2: 23 hrs [Delivery Suite] 2 x 11.5 hour shifts a week - Vacancy 3: 37.5...

  • Band 4 Ward Clerk Team Leader

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic individual to take on the role of Ward Clerk Team Leader for a group of Wards at Heartlands Hospital. The post holder will be required to operationally line manage a group of Ward Clerks. The role will consist of a strong emphasis on data quality, effective teamwork, completing monthly...

  • Band 2 Ward Clerk

    6 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on one of our Critical Care units at the Queen Elizabeth Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a 20 hours per week post, working evenings, shift pattern...

  • Band 2 Ward Clerk

    7 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on one of our Critical Care units at the Queen Elizabeth Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a 20 hours per week post, working evenings, shift pattern...

  • Band 2 Ward Clerk

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on our AMU/MAU/SDEC wards at the Good Hope Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a hours per week post, working hour shifts on an unpatterned roster these...

  • Band 2 Ward Clerk

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: An exciting opportunity has arisen to join our busy, but friendly, Patient Administration team based at Birmingham Heartlands Hospital. We are currently looking for 3 Ward Clerks: - Vacancy 1: 34.5 hrs (12 months fixed term) [Delivery Suite] 3 x 11.5 hour shifts a week - Vacancy 2: 23 hrs [Delivery Suite] 2 x 11.5 hour shifts a week -...

  • Band 4 Ward Clerk Team Leader

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Working independently, and also on own initiative, you will be line managing a group of Band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. You will also responsible for implementing the trusts HR policies and procedures where...

  • Band 4 Ward Clerk Team Leader

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Working independently, and also on own initiative, you will be line managing a group of Band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. You will also responsible for implementing the trusts HR policies and procedures where...

  • Band 4 Ward Clerk Team Leader

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: Working independently and on own initiative, you will be line managing a group of band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. To train new members of staff and locate staff as and when required. To communicate...

  • Band 4 Ward Clerk Team Leader

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: Working independently and on own initiative, you will be line managing a group of band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. To train new members of staff and locate staff as and when required. To communicate...

  • Band 2 Ward Clerk

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: This is a weekend position the weekly hours average out to 11.5 hours per week over a 4 week period as follows. Week 1 - Saturday 1400pm - 2200pm - Sunday 0900am - 1400pm Week 2 - Saturday 1700pm - 2200pm - Sunday 0900am - 1400pm Week 3 - Saturday 1400pm - 2200pm - Sunday 1400pm - 2200pm Week 4 - Saturday 1400pm - 2200pm Unfortunately...

  • Band 2 Ward Clerk

    2 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is 18.25 hours per week. Week 1 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1400 - 2200 Sunday 1400 - 2200 Week 2 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1600 - 2200 Sunday 1600 - 2200 Week 3 Thursday 1700 - 2200 Friday 1700 - 2200 Week 4 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1600-2200 The...

  • Band 4 Ward Clerk Team Leader

    7 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job overview:Working independently and on own initiative, you will be line managing a group of band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times.To train new members of staff and locate staff as and when required. To communicate effectively...

  • Band 2 Ward Clerk

    2 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: This is 37.5 hours per week, Monday -Friday - 0800-1600 The hours and days are non-negotiable due to service need. To provide administrative support to the ward and to be the first point of contact to all users of the service. You will support and assist the nursing staff in the day-to-day management of the ward, contributing to the care...

  • Band 2 Ward Clerk

    6 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary We have a number of Ward Clerk vacancies to join the patient admin team, you will be based at Birmingham Heartlands Hospital. The hours vary from hours to hours per week, some of these will include weekends and Bank Holidays. Please state on your application form you preference of eiher full time or part time. We are looking for candidates...

  • Band 2 Ward Clerk

    2 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is 37.5 hours per week, Monday -Friday - 1400-2200. The hours and days are non-negotiable due to service need. **Main duties, tasks & skills required**: As a ward clerk you are first point of contact and are based on the wards reception desk welcoming and answering patients / visitor queries on the ward and answering the...

  • Band 2 Ward Clerk

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on one of our Critical Care units at the Queen Elizabeth Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a 20 hours per week post, working evenings, shift pattern...

  • Band 2 Ward Clerk

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on one of our Critical Care units at the Queen Elizabeth Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a 20 hours per week post, working evenings, shift pattern...

  • Band 2 Ward Clerk

    7 days ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is 37.5 hours per week, Monday-Friday - 0800-1600. The hours and days are non-negotiable due to service need. **Main duties, tasks & skills required**: As a ward clerk you are first point of contact and are based on the wards reception desk welcoming and answering patients/visitor queries on the ward and answering the telephone. The...