Air Operations Operator

3 weeks ago

Hounslow, United Kingdom Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We have an exciting opportunity for an experienced Air Import Operator to join our fantastic Air Operating Centre based in Hounslow, London Heathrow. Reporting into the Operations Manager you will build and maintain relationships with customers and proactively update them with any delivery issues.

This is a 4 on 4 off position working 7am - 7pm.

WHAT ARE YOU GOING TO DO?

As part of the air team, you will handle air import shipments, liaise with overseas agents & airline handling agents arranging renoms, BI’s / handover invoices, T1 discharge and create records to ensure customs clearance is completed. Working closely with the warehouse and the import customer service team and overseas offices resolve issues efficiently, track and trace shipments, milestone updates and archiving documents. You will be communicating with a wide range of both external customers, agents as well as internal stakeholders, so strong and confident communication both verbal and written is a must.

WHAT ARE WE LOOKING FOR?

Airfreight experience is essential for this position, you must be able to demonstrate knowledge and understanding of import and have previous experience working with cargo wise. Excellent time management and organisational skills is important for this role with the ability to problem solve and build and maintain customer relationships.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

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