Operations Coordinator
1 week ago
**Position Summary**
We invite a highly motivated and process-savvy individual to assume the role of Operations Coordinator for Air Export Operations. This position offers the opportunity to play a pivotal part in our fast-moving air freight logistics framework, focusing on the execution of export operations, customs compliance, and customer satisfaction.
**Key Duties**
- Manage the end-to-end coordination of air export shipments, ensuring both freight and information flow with precision and punctuality.
- Collaborate with clients, carriers, and third-party entities to promote seamless operational execution and uphold client contentment.
- Prepare and oversee critical documentation, including bills of lading and hazardous materials paperwork, in compliance with regulatory standards.
- Adhere strictly to all relevant laws, regulations, and corporate policies pertaining to export activities.
- Conduct thorough customs clearance processes, staying abreast of and compliant with specific international requirements.
- Proactively monitor shipments, provide stakeholders with timely updates, and adeptly handle any issues that emerge during transit.
- Administer invoicing, billing, and other associated administrative functions for export shipments.
- Engage closely with sales and customer service teams to ensure customer requirements are met and service delivery is optimized.
- Deliver superior customer service through prompt inquiry responses and efficient problem-solving.
- Continuously seek and implement methods to enhance operational efficiency within the export process.
- Demonstrable experience in freight forwarding, with a specialization in air export operations.
- Comprehensive knowledge of customs regulations and procedures.
- Exceptional organizational acumen and meticulous attention to detail.
- Strong communication and customer service capabilities, able to juggle various tasks effectively.
- Proficient in the use of freight management software and the Microsoft Office suite.
- An independent worker who also thrives within a team dynamic.
- Adaptable to the evolving needs of a dynamic business environment.
**Employee Benefits**
- A competitive salary that reflects your experience and skill set.
- Opportunities for career progression and skill development within the company.
- A dynamic, supportive, and professional work atmosphere.
**Application Process**
We are eager to integrate an enthusiastic Operations Coordinator into our team to elevate our air export operations to unprecedented heights of excellence
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