Business Operations Coordinator

4 weeks ago

Hounslow, Greater London, United Kingdom Abm Full time
Job Title: Business Support Executive

ABM UK is seeking a dedicated and detail-oriented Business Support Executive to provide administrative support and enhance operational efficiency within our organization.

About the Role:

  • Support the operational team in planning and coordinating tasks to ensure efficient use of resources.
  • Process staff holiday requests and authorise working hours to ensure accuracy and compliance.
  • Plan and cover training sessions to ensure staff are up-to-date with the latest procedures and protocols.
  • Communicate effectively with all staff members and provide support as needed.
  • Collaborate with other departments to achieve business objectives and improve operational efficiency.

Key Responsibilities:

  • Plan and manage cabin cleaning crews to ensure correct resource coverage.
  • Allocate and process staff holiday requests.
  • Authorise working hours to ensure staff are paid correctly.
  • Plan and cover training sessions.
  • Communicate and engage with all staff members.
  • Arrange overtime and other tasks as needed.
  • Ensure all staff trackers are up-to-date.
  • Log and track sickness and absence, and provide feedback to operations managers.
  • Collaborate with other support function departments.
  • Attend meetings and take notes to share with the team.

Requirements:

  • Excellent interpersonal and communication skills.
  • Strong organisational and time management skills.
  • Ability to work as part of a team and provide support as needed.
  • Experience in dealing with written and verbal complaints is essential.
  • Proficient in Microsoft Word, Outlook, and Excel.
  • Excellent literary and customer service skills.
  • Excellent command of the English language (minimum B2 Level English requirement).
  • Excellent attention to detail.

Benefits:

  • 24/7 GP service for you and your immediate family.
  • Mental Health support and Life Event Counseling.
  • Get Fit Programme.
  • Financial and legal support.
  • Cycle to work scheme.
  • Access to Perks at Work, our innovative employee app.

We are committed to employment practices that promote diversity and inclusion in employment, regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

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