Freight Operations Manager

6 days ago


Hounslow, Greater London, United Kingdom Heathrow Personnel Full time

We are seeking a highly experienced Freight Commercial Manager to oversee the Heathrow operation across multiple departments, including air, sea, road, customs, warehouse, and logistics. The successful candidate will drive business growth, enhance customer service, and ensure operational efficiency.

Key Responsibilities:

  • Oversee the day-to-day operation of the Heathrow site, including operations, customs, warehouse, and logistics departments.
  • Develop and implement strategies to drive business growth, enhance operational efficiency, and improve customer service.
  • Build and maintain strong relationships with key clients, airlines, hauliers, and other suppliers.
  • Lead budgetary planning and manage the P&L for operational departments.
  • Ensure compliance with health and safety standards.
  • Assist with interviewing potential employees.
  • Develop and mentor team members to support growth.
  • Manage procurement processes, bidding, and quoting to customers.
  • Negotiate contracts with carriers and suppliers.
  • Oversee insurance claims.

Requirements:

  • Deep knowledge of air, sea, road, customs, warehouse, and logistics operations.
  • Exceptional leadership and team management skills.
  • Experience with procurement, bidding, and insurance management.
  • Proven track record of successfully managing operations, budgets, and teams.
  • IT literate.
  • Ability to lead and manage sales teams effectively.
  • Excellent negotiation skills for contract agreements.

This is a challenging and rewarding opportunity for a highly skilled Freight Commercial Manager to join our team at Heathrow Personnel and drive business growth while enhancing customer service and operational efficiency.



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