Hotel Receptionist

3 weeks ago


Woodbridge, United Kingdom Seckford Hall Hotel & Spa Full time

**Hotel Receptionist - £22,000 per year**

Seckford Hall Hotel & Spa is a magnificent Tudor building in the heart of Suffolk, steeped in history and set amongst 35 acres of private Suffolk countryside. The hotel boasts 40 rooms, a 2 AA rosette restaurant, leisure and spa facilities. We are now recruiting for a Hotel Receptionist to join our Front of House team, to make sure every client and customer has a memorable experience that rocks

You need to be passionate about customer service and always willing to go the extra mile.

Role responsibilities:

- Ensure prompt and courteous check-in and check-out of guests
- Meeting and greeting all guests
- Respond to guest requests and information about the hotel and its surroundings
- Ensure all queries and sales enquiries about the hotel are dealt with swiftly to ensure revenue is maximised for the venue
- General FOH / reception duties
- Great telesales skills and highly computer literate
- Front office experience
- Experience using Rezlynx
- Passionate about delivering a 5* experience
- Work well with all departments to ensure the highest guest experience is always delivered
- High level of customer service skills

**Benefits**:

- 28 days holiday
- Employee benefits
- Full induction given
- On job training given
- Access to further qualifications to enhance your career
- Working for a company that rocks and is well known throughout the UK for creating incredible memories for its clients and customers
- Free parking on site

This position will work on a shift pattern. Reception is open from 7am to 10pm - with the rota set at least two weeks in advance. Our culture and values welcome people with exceptionally high standards. It takes a certain sort of person to flourish in a multi-dimensional environment such as this. We look for talented, self-motivated and enthusiastic individuals who rock, and will be able to share their passion for providing Suffolk’s leading luxury experiences.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Expected start date: 26/02/2024


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