Front Desk Administrator

3 days ago


West Drayton, United Kingdom The High Street Practice Full time

Part-time front desk administrator required for a medium sized GP practice. Start date is 03.01.23.

**Job responsibilities includes**:
Ensure an effective and efficient front desk service is provided to patients and any other visitors to the Practice

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Action repeat prescription requests and ensure that they are ready for collection by the patient or sent via EPS within 48 hours.

Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

Enter patient information on to the computer as required.

Undertake any other additional duties appropriate to the post as requested by the Doctors or the Practice Manager.

The role will involve general reception duties including dealing with the public and signposting to different services and any other adhoc duties.

If you feel you would be suitable for this role please respond to this advertisement.

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: £12,695.00-£16,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (required)
- Medical Secretaries & Receptionists: 1 year (preferred)



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