Hotel Front Desk Team Member
3 days ago
We are seeking a highly motivated and experienced individual to join our team as a Night Porter at Ashdown Park Hotel & Country Club. As a key member of the front desk team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the hotel's front office during evening and overnight shifts.
Main Duties- To respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day.
- To ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment, and leisure available locally.
- To oversee the smooth running of the car parking areas, organize car valeting, reserve parking spaces where necessary, and ensure car keys are stored securely and accessibly.
- To have an excellent command of the English language both verbal and written.
- Outstanding communication skills.
- Computer literate, ideally with experience in Opera Fidelio or similar advanced PMS systems.
- Able to demonstrate a clear understanding of the highest level of customer service.
The salary for this role is estimated to be around £24,000 - £27,000 per annum, depending on experience. Benefits include a generous share of the monthly Service Charge, career development opportunities, enhanced holiday programme, employee assistance programme, meals provided by the hotel's talented kitchen team, free parking, and more.
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Hotel Front Desk Team Member
4 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeBenefitsA generous share of the monthly Service Charge.Career development with accredited training providers.An enhanced holiday programme and reward scheme for long service.The Employee Assistance Programme - Hospitality Action.Meals provided by our talented kitchen team.Free parking.A Refer a Friend bounty incentive.Recognition awards for exceptional...
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Front Desk Associate
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAbout the Job:We are looking for a highly skilled and customer-focused individual to join our front desk team as a Night Porter at Ashdown Park Hotel & Country Club. The successful candidate will be responsible for ensuring the smooth operation of our front office, including reception, room service, and car parking areas.Key responsibilities...
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Front Office Operations Specialist
4 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeJob DescriptionWe are seeking a highly skilled Front Office Night Auditor and Porter to join our team at Ashdown Park Hotel & Country Club.The successful candidate will be responsible for providing exceptional customer service, managing front office duties, and ensuring the smooth operation of car parking areas.
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Hospitality Team Member
4 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeCompany Overview\Ashdown Park Hotel & Country Club is a renowned 4 red star hotel located in a stunning grade two listed country house, set amidst 186 acres of breathtaking grounds on the edge of the Ashdown Forest. Our award-winning hotel offers an exceptional dining experience at our Two Rosette Anderida Restaurant, as well as three lounges, 17 conference...
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Food and Beverage Team Member
1 day ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full time**About the Role**">We are seeking a highly skilled and enthusiastic Food and Beverage Assistant to join our team at Ashdown Park Hotel & Country Club. As a key member of our hospitality team, you will play a crucial role in delivering exceptional customer service and creating memorable experiences for our guests.**Responsibilities:**Provide exceptional...
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Front Office Night Auditor and Porter
1 day ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAshdown Park Hotel & Country Club seeks a highly skilled Front Office Night Auditor and Porter to join its team. The ideal candidate will be responsible for providing exceptional customer service, ensuring the smooth running of hotel operations, and maintaining high standards of security.Key Responsibilities:To ensure guests arriving and leaving the building...
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Night Porter
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a Night Porter at Ashdown Park Hotel & Country Club. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.The successful candidate will possess excellent...
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Front Office Night Porter
3 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Night Porter to join our team at Ashdown Park Hotel & Country Club. This is an excellent opportunity for someone who enjoys working independently and has a passion for providing exceptional customer service.Key ResponsibilitiesTo ensure guests arriving and leaving the building are...
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Hotel Operations Manager
2 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeWe are seeking a skilled Hotel Operations Manager to join our team at Ashdown Park Hotel & Country Club. As a key member of our management team, you will play a crucial role in delivering exceptional guest experiences and ensuring the smooth operation of our hotel.Key Responsibilities:Manage duty shifts, including Health & Safety dutiesAssist with staff...
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Night Operations Manager
1 day ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAs a key member of the Ashdown Park Hotel & Country Club team, you will be responsible for delivering exceptional customer service, managing front office operations, and ensuring the highest standards of security. This role requires a strong attention to detail, excellent communication skills, and the ability to work independently.Estimated Salary: £22,000...
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Hotel Events Coordinator
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAs a Hotel Events Coordinator at Ashdown Park Hotel & Country Club, you will play a crucial role in ensuring the smooth operation of our conference and banqueting department. With a strong focus on delivering exceptional guest service, you will be responsible for managing multiple events, including meetings, conferences, weddings, and banquets.About the...
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Customer Service Professional
1 day ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full time**Become Part of Our Hospitality Team**">We are looking for a skilled and enthusiastic Food and Beverage Assistant to join our team at Ashdown Park Hotel & Country Club. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, assisting with food and beverage orders, and creating memorable experiences for...
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Food and Beverage Team Member
4 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Full timeDining Services Associate Job SummaryWe are seeking a skilled Dining Services Associate to join our team at Ashdown Park Hotel & Country Club. This role offers a unique opportunity to develop your skills and expertise in a fast-paced, dynamic environment.Key Responsibilities Provide exceptional customer service, ensuring that all guests receive the highest...
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Luxury Spa Therapist
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAbout the RoleAs a Luxury Spa Therapist at Ashdown Park Hotel & Country Club, you will be part of our team providing exceptional luxury treatments to hotel residents, spa day guests, and members. We are seeking a skilled therapist to work on a casual contract with flexible hours, particularly Fridays and Saturdays.
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Food and Beverage Team Lead
2 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeExcellent Opportunity for Experienced Restaurant ProfessionalWe are seeking an experienced Assistant Restaurant Manager to join our team at Ashdown Park Hotel & Country Club. As a leader in the industry, you will have the opportunity to develop your skills and contribute to the success of our award-winning Anderida Restaurant. With a strong focus on...
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Bar Service Manager
1 day ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeLead Bartender at Ashdown Park HotelWe are seeking an experienced Lead Bartender to join our team at the luxurious Ashdown Park Hotel. As a key member of our bar team, you will have the opportunity to showcase your mixology skills and create an exceptional guest experience.About the Role:Manage the operation and administration of the Lounge bar...
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Customer Service Representative
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAbout the Opportunity:Ashdown Park Hotel & Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. We offer our guests a complete experience, including an award-winning 4 red-star hotel, fine dining two-rosette Anderida Restaurant, three lounges, seventeen conference and banqueting...
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Food and Beverage Service Manager
5 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeAshdown Park Hotel & Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds, offering an award-winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club, and Spa.We are seeking a Food and Beverage Service...
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Lounge Service Director
6 days ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeLead Bar Team Member at Ashdown Park Hotel & Country ClubWe seek a charismatic leader to excel as Head Barperson, leading the bar team and delivering exceptional guest experiences.About the Senior Role:Manage the day-to-day operations of the Lounge bar and Cocktail Bar, focusing on seamless service delivery.Engage with guests, present menus, and take orders...
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Leisure Hospitality Professional
4 weeks ago
West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full timeJob Description:This is a fantastic opportunity to join Ashdown Park Hotel and Country Club as a Casual Leisure Assistant, working in our stunning grade two listed country house set in 186 acres of beautiful grounds. The role offers the chance to develop your skills and knowledge in customer service, hospitality, and leisure management.The ideal candidate...