Head of Data Insights

2 months ago


Hatfield, United Kingdom Ocado Group Full time

**Head of Data Insights | Ocado Solutions | Hatfield | Hybrid (2 days office)**

About us: Leading online retail into the future

Ocado is powering the future of online retail across the globe through disruptive innovation and automation. Join us to create world-class systems at the intersection of robotics and IoT, cloud platforms, big data, machine learning, software development, and beyond.

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of

Learn Fast, Craft Smart, Aligned Autonomy, Build Trust & Collective Potential help drive our innovative culture.

**About the role**:
As the Head of Insights, you will be responsible for leading a team of analysts and researchers to uncover and analyze data and trends to provide actionable insights that drive strategic decision-making across the organization.

You will work closely with cross-functional teams, including Marketing, Sales, Product, and Operations, to to identify key research questions, design studies, analyze data and present insights and recommendations to senior leadership. Your expertise in data analysis, market research, and strategic thinking will be critical in guiding the organization towards achieving its goals and objectives. You will be responsible for:

- Building out a brand new team from scratch, providing direction, setting the vision, coaching & mentoring to achieve team goals and deliverables.
- Develop and implement a data-driven insights strategy, aligning with overall business objectives, to drive opportunities, growth and profitability across the organization
- Collaborate with cross-functional teams to understand their data needs and provide insights and recommendations to support their decision-making processes.
- Present insights and recommendations to senior leadership and other stakeholders in a clear and compelling manner, influencing strategic direction and decision-making.
- Communicate complex data and insights to non-technical stakeholders in a clear and concise manner. Tailoring communications to different audiences and presenting insights in a way that is easily understandable.
- Collaborate with external partners, such as vendors, agencies, and research firms, to leverage their expertise and resources to enhance the organization's insights capabilities.

**What we’re looking for**:

- Have strong leadership skills, including the ability to inspire and motivate team members, set clear goals, and provide constructive feedback.
- Proficient in data analysis tools and techniques, such as statistical analysis, data visualization, and data modeling. Experience with data analytics software, such as SQL, BigQuery, Python, or Tableau/Looker, is preferred.
- A critical thinker, with the curiosity to be constantly on the lookout for opportunities and the confidence to challenge and push back
- Comfort operating autonomously in ambiguous environments

**What do I get in return**:

- Hybrid working (2 days in the office)
- 30 days work from anywhere globally
- Remote working for the month of August
- Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Opportunity to participate in Share save and Buy as You Earn share schemes
- Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)



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