Desktop Support Analyst 1st/2nd Line
1 month ago
**Desktop Support Analyst (1st/2nd line) - £27,000+Bonus+Bens - Bristol/Hybrid**
My client are a leading Managed Service Provider with some of the countries top companies as their customers.
Due to continued growth we are looking for a **(Desktop Support Analyst (1st/2nd line)** to join one of their customers who happens to be a leading Legal firm.
On a daily basis the **(Desktop Support Analyst (1st/2nd line)** will be responsible for:
- Maintain support tickets correctly and keep the client updated with progress every day
- Install and support hardware components including laptops, monitors and mobile devices
- Manage workstations and laptops via SCCM and other remote connectivity tools
- Work within an ITIL framework to address issues transparently to ensure operations SLAs are met.
- Develop existing customer relationships and build a rapport with stakeholders
- ‘Be a Team Player’ and take responsibility for flagging high priority calls
My client are a really exciting and successful MSP who really look after their staff. There are unlimited opportunities for career progression as well as gaining any professional accreditations that will help your career. On offer is a competitive salaryand bonus with excellent benefits as well as hybrid working with a couple of days a week from home.
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Desktop Support Analyst 1st/2nd Line
1 month ago
St. Philips, United Kingdom 360 Resourcing Solutions Full time**(Desktop Support Analyst (1st/2nd line) - £25,000+Bonus+Bens - Bristol/Hybrid** My client are a leading Managed Service Provider with some of the countries top companies as their customers. Due to continued growth we are looking for a **(Desktop Support Analyst (1st/2nd line)** to join one of their customers who happens to be a leading Legal firm. On a...
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Service Desk Analyst
1 month ago
St. Philips, United Kingdom IMT Resourcing Solutions Full timeWe are working with a growing MSP who are seeking an IT Service Desk Analyst to support with 1st / 2nd Line Support within a busy Service Desk. With clear career progression into 3rd Line and Security on the horizon. This is a great opportunity for someonewith previous experience working on a Service Desk to take the next step in their career. What will you...
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2nd Line Support Engineer
4 weeks ago
St. Ives, United Kingdom Pure Resourcing Solutions Full time2nd line Service Desk Engineer Location: Cambridge **Salary**: £25,000 - £30,000 Remote - Two days a month onsite - Guide and support 1st liners and field service engineers to help mentor the more junior members - Escalate to 3rd line where necessary - Support both hardware and software technologies across the business - Manage Client expectations when...
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2nd Line Support Engineer
1 month ago
St. Helens, United Kingdom Searchability Full time**2nd Line Support Engineer** We are an IT Managed Services Provider with a focus on providing the best IT support to both small and medium-sized businesses throughout the UK and businesses in America, Canada, China, Australia and New Zealand. - Salary - £30,000-£36,000 - Location - St Helens office & Hybrid - UK based ONLY - Skills - Microsoft...
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2nd Line Support Analyst
2 months ago
Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time2nd Line Support Analyst required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team. Position Overview Responding to client tickets within a 15...
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1st Line Support Analyst
2 months ago
Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time1st Line Support Engineer required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are commited in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team. Position Overview Responding to Client Tickets within a 15...
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IT Support
1 month ago
St. Ives, United Kingdom 1st Choice Rec Full time**IT Support and Administrator** St Ives Outskirts PH3012 £Competitive pa - DOE Are you looking to start or move to you next job within IT Support? However, the position at this point will be to offer 1st line support and ticket triage for 2nd line support & development. A flexible approach towards general IT support administration is essential as is...
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2nd Line Support Engineer
1 month ago
St. Asaph, United Kingdom Hyperloop Recruitment Full time2nd Line Support Engineer £35,000 (DOE) + benefits North Wales (hybrid)Hyperloop Recruitment are looking for a 2nd Line Support Engineer to join a high-growth scale-up client based in the heart of North Wales.Our client are looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application &...
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2nd Line Support Engineer
2 weeks ago
St Asaph, United Kingdom Hyperloop Recruitment Full time2nd Line Support Engineer £35,000 (DOE) + benefits North Wales (hybrid)Hyperloop Recruitment are looking for a 2nd Line Support Engineer to join a high-growth scale-up client based in the heart of North Wales.Our client are looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application &...
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2nd Line Support Engineer
2 weeks ago
St Asaph, Denbighshire, United Kingdom Hyperloop Recruitment Full time2nd Line Support Engineer £35,000 (DOE) + benefits North Wales (hybrid) Hyperloop Recruitment are looking for a 2nd Line Support Engineer to join a high-growth scale-up client based in the heart of North Wales. Our client are looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application &...
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2nd Line IT Support Engineer
1 day ago
St Albans, United Kingdom Circle Group Full time2nd Line IT Support Engineer - MSP - £30K-£35KA well-established MSP of 15 years are now actively looking for 2nd Line IT Support Engineers with good working knowledge of Office 365, Active Directory and ideally previous MSP experience.Here you'll be joining a close-knit service desk of 6 who are responsible for supporting their client base of roughly 65...
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Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time2nd Line Support Analyst required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team. Identify re-occurring tickets and implement a permanent solution...
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2nd Line Support Engineer
4 weeks ago
St. Helens, United Kingdom eSift Ltd Full time2nd Line Support Engineer An exciting opportunity has arisen for a 2nd Line Support Engineer to join a fantastic team based in St Helens. This will be a hybrid role. This is a great step for someone looking to join a company with a view to progression in their career. You will be supporting and offering a solution thought pattern to achieving a solution to...
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2nd Line Application Support
6 days ago
Bury St Edmunds, United Kingdom In Technology Group Full time2nd Line Application Support - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line Application Support Engineer to join their growing team. You will be responsible for providing 2nd Line application support on all bespoke software products. You will be put...
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Site Joiner 1st
5 days ago
St Helens, United Kingdom Robinson Joinery Ltd Full timeQualified joiner for 1st & 2nd fix required! **Sub-contractor Site joiner** required for busy sites with permanent bases on either St.Helens, Whiston or Warrington. **All price work. Excellent rates and weekly pay!** - CSCS Card preferable though not essential - Time served joiner - NVQ Level 2 or 3 (or equivalent) in joinery/carpentry. - You will be...
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IT Support Specialist
17 hours ago
St. Albans, United Kingdom Eclipse Recruitment (Hemel) Limited Full time**IT Support Specialist** Joining a global organisation, you will be a member of an international team located at their St Albans office. Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT Service Desk team members in otherlocations in EMEA. Duties for the IT Support Specialist: ?1st and 2nd level...
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Desktop Support
1 month ago
St. Helier, United Kingdom Tech people 247 Full time**Position Responsibilities and Functions** ∙ a) Provide first/second level contact and problem resolution for customer issues. ∙ b) Work with Third Party Vendors to remediate complex AV issues as needed. ∙ c) Provide timely communication on issue status and resolution. ∙ d) Maintain ticket updates for all reported incidents. ∙ f) Should have...
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IT Support Specialist
6 days ago
St Albans, United Kingdom Eclipse Recruitment (Hemel) Ltd Full timeIT Support SpecialistJoining a global organisation, you will be a member of an international team located at their St Albans office. Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT Service Desk team members in other locations in EMEA.The position will include travel to their Manchester and Scotland...
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IT Apprenticeship
21 hours ago
St Albans, United Kingdom Gateway Full time**An opportunity to join our team as an Apprentice** We are looking to expand the IT department with an IT Apprentice. This role will report to the Senior IT Analyst. In this role you will provide 1st line IT support to approximately 100 users within our St Albans and London offices. This role is based in the office working from both locations. You will...
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Business Analyst
4 weeks ago
St. Philips, United Kingdom OD TALENT SOLUTIONS LIMITED Full time**Are you looking for the next step in your career? Are you keen to progress your skills and really get stuck into the work?** Avantix are looking for a resilient and ambitious Business Analyst to join their growing team. Your main tasks will include identifying business opportunities, supporting new and existing clients, and supporting the Transformation...