Service Desk Analyst, Helpdesk Analyst, 1st Line Support

4 weeks ago


Bury St Edmunds Suffolk, United Kingdom Jago Consultants Full time

2nd Line Support Analyst required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team.
Identify re-occurring tickets and implement a permanent solution
Skilled in time management and planning
By submitting this form you agree to our privacy policy. Register your details with us by completing our online form and attach a copy of your curriculum vitae. You guys make it personal and go the extra mile to help. Karen has been a great help in my Career change and I will be sure to recommend you guys to my friends and colleagues”
“Brilliant help from Andy hats off to him”
You guys make it personal and go the extra mile to help.


  • IT Support Engineer

    4 weeks ago


    Bury, United Kingdom S-SA Digital Full time

    **IT Support Engineer - 1st line (Junior / Graduate)** Bury, Greater Manchester (some hybrid working available) £20k - £24k DOE + Benefits. We are working with a Global Manufacturing company who are growing their internal IT support function; with the latest vacancy being for a 1st Line Support Engineer. This would be the perfect opportunity for a...


  • St. Philips, United Kingdom IMT Resourcing Solutions Full time

    We are working exclusively with a leading business based in central Bristol who are seeking a Senior Service Desk Analyst to join their growing Service Desk Team. Carrying out internal support to around 800 users this role will focus on 1st line supportwith some 2nd line exposure too. Fantastic opportunity for someone with experience in a Service Desk role...


  • Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time

    1st Line Support Engineer required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are commited in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team.  Position Overview Responding to Client Tickets within a 15...


  • St. Philips, United Kingdom 360 Resourcing Solutions Full time

    **(Desktop Support Analyst (1st/2nd line) - £25,000+Bonus+Bens - Bristol/Hybrid** My client are a leading Managed Service Provider with some of the countries top companies as their customers. Due to continued growth we are looking for a **(Desktop Support Analyst (1st/2nd line)** to join one of their customers who happens to be a leading Legal firm. On a...


  • Ipswich, Suffolk, United Kingdom RedTech Recruitment Full time

    A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village...


  • Ipswich, Suffolk, United Kingdom RedTech Recruitment Full time

    A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a...


  • Ipswich, Suffolk, United Kingdom RedTech Recruitment Full time

    A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village...


  • Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time

    2nd Line Support Analyst required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team. Position Overview Responding to client tickets within a 15...

  • IT Support Analyst

    4 weeks ago


    Bury St Edmunds, Suffolk, United Kingdom Jago Consultants Full time

    1st Line Support Engineer required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are commited in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team.  Resolve incoming issues to the Service Desk within a 45 minute...


  • St. Albans, United Kingdom ITECCO Full time

    **1ST/2ND LINE IT SUPPORT (MSP EXPERIENCE) - £160-£240/DAY - 3 MONTH CONTRACT - HYBRID 1 DAY PER WEEK IN OFFICE IN ST ALBANS - INSIDE IR35** I am currently working with a leading Managed Service Provider who are looking for two immediate 1st/2nd Line IT Support resources to join their team of support engineers. They look for friendly and personable...


  • Bury St Edmunds, Suffolk, United Kingdom Insite Public Practice Recruitment UK Full time

    Role - Finance Analyst Salay - £40-45k Our successful client is going through a sustained period of growth and due to this are looking to Recruit a Junior Finance Analyst. The aspiring candidate will report directing into an experience Senior Analyst and look to add value by analysing products and looking at profitability. This role will be well suited...


  • Bury St Edmunds, Suffolk, United Kingdom Insite Public Practice Recruitment UK Full time

    Role - Finance Analyst Salay - £40-45k Our successful client is going through a sustained period of growth and due to this are looking to Recruit a Junior Finance Analyst. The aspiring candidate will report directing into an experience Senior Analyst and look to add value by analysing products and looking at profitability. This role will be well suited...

  • Service Desk

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Pure Resourcing Limited Full time

    I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer service experience and technical awareness, looking to move into a more technical career. This role is based on site in the...

  • Service Desk

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Pure Resourcing Solutions Limited Full time

    I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer service experience and technical awareness, looking to move into a more technical career. This role is based on site in the...


  • Euston, Suffolk, United Kingdom Meganexus Full time

    The opportunity: Meganexus has lead rehabilitation ICT for over a decade and our aim is to support and develop software that continues to help vulnerable people build better lives. Our software platform places each individual service user at the heart of every solution and operates in over 120 prisons and NHS trusts.   Our platform enables supporting...


  • Euston, Suffolk, United Kingdom Meganexus Full time

    The opportunity: Meganexus has lead rehabilitation ICT for over a decade and our aim is to support and develop software that continues to help vulnerable people build better lives. Our software platform places each individual service user at the heart of every solution and operates in over 120 prisons and NHS trusts.   Our platform enables supporting...

  • 1st Line Service Desk

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Pure Resourcing Limited Full time

    I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer service experience and technical awareness, looking to move into a more technical career. This role is based on site in the clients'...

  • Qc Analyst

    3 weeks ago


    Bury St. Edmunds, United Kingdom Reed Scientific Full time

    QC Analyst - Bury St. Edmunds - 3 month temporary contract **Responsibilities**: - Prepare samples - Carry out analysis on products using a combination of techniques, including HPLC, FTIR, AA and X-Ray Fluorescence Spectrometry - Record your work accurately - Follow GMP guidelines and work to deadlines **Qualifications and training required**: -...


  • Sudbury, Suffolk, United Kingdom Focus Resourcing Group Full time

    Experience of supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will travel...


  • Sudbury, Suffolk, United Kingdom Focus Resourcing Group Full time

    Experience of supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will travel...