Customer Service Advisor

6 months ago


Crewe, United Kingdom Likewize Full time

Job Description:
Customer Service Advisor
- Crewe, Cheshire - Onsite
- Salary: £24,211.20
- Are you passionate about providing excellent customer service and solving tech problems? Do you want to join a global company that values your career development and rewards your performance? If so, we have an exciting opportunity for you at Likewize
- About Our Company
- Likewize is the fastest growing tech protection and support company in the world. Dedicated to resolving over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling and premium tech support. We’re trusted by the world’s largest brands, telcos, and banks to deliver innovative solutions and exceptional services for a billion of their customers.
- What will you do?
- As a Customer Service Advisor, you will be the voice of some of the biggest global brands and provide outstanding customer service over the phone.
- Your main responsibilities will include:

- Showing empathy and understanding to our customers over the phone
- Using knowledge-based systems and other tools to deliver information or solutions to customers
- Escalating issues to supporting internal teams
- Using courtesy, tact and discretion in all communications with customers in order to provide first call resolution
- Supporting other areas of the business when and where required
- Keeping up to date with any product or process changes
- Respecting the value of information by following Likewize’s data protection / information security policies and procedures
- What do you need?
- To succeed in this role, you will need:

- Experience in providing excellent customer service
- Strong communication skills
- PC literacy
- Professionalism - Exhibits a strong work ethic and a positive attitude
- Adaptability - Able to cope with changing demands and priorities
- Teamwork - Works well with others and contributes to a positive work environment
- What do we offer?
- At Likewize, we care about you and your progression. We offer:

- 22 days annual leave, Increasing through length of service.
- A competitive salary and benefits package
- A supportive and collaborative culture
- A fun and dynamic work environment
- A range of learning and development opportunities
- Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
- Access to a GP at any time, with prescriptions delivered to your home or work
- Enhanced Maternity, Paternity & Adoption
- My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
- A fully paid Employee Assistance Programme
- Free access to the company gym
- Free onsite car parking
- Ensure Fairness & Embrace Differences_
- We believe in fairness - so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone._
- We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated - and are essential to our success._



  • Crewe, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - CREWE - £23920.00** We are working with a prestige company who are on the top employers in the Crewe area. Due to an internal promotion and continuing success, we are recruiting for experienced Customer Service Advisors to join their supportive and friendly team. **The start date will be the beginning of May.** **COMPANY...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    Job Advert **Customer Support Advisor** **Job Title**:Customer Support Advisor **Location**: Herald Park, Herald Drive, Eurosales, Crewe, CW1 6EG **Schedule**:Monday - Friday from 08:30 - 17:00 (no weekends, evenings or bank holidays) **Heard of us?** We are an ambitious, forward-thinking global business who build transformative solutions for our...


  • Crewe, United Kingdom Page Personnel Full time

    On-going temp role with the possibility of being made perm - Weekly pay and great working patterns **About Our Client**: This is a renowned company within the business services industry, boasting a workforce of several hundred employees. They have a strong reputation for delivering exceptional service to their expansive client base. This company is located...


  • Crewe, United Kingdom Likewize Full time

    Job Description: Customer Service Advisor - Crewe, Cheshire - Onsite- Salary: £24,211.20- Are you passionate about providing excellent customer service and solving tech problems? Do you want to join a global company that values your career development and rewards your performance? If so, we have an exciting opportunity for you at Likewize!- About Our...


  • Crewe, United Kingdom Likewize Full time

    Job Description: Customer Service Advisor Crewe, Cheshire - Onsite **Salary**: £22,550.16 per year Are you passionate about providing excellent customer service and solving tech problems? Do you want to join a global company that values your career development and rewards your performance? If so, we have an exciting opportunity for you at...


  • Crewe, United Kingdom Likewize Full time

    Description : Customer Service Advisor Crewe, Cheshire - Onsite Salary: £24,211.20 Are you passionate about providing excellent customer service and solving tech problems? Do you want to join a global company that values your career development and rewards your performance? If so, we have an exciting opportunity for you at Likewize! ...


  • Crewe, United Kingdom Knetic Full time

    **Job Title **Customer Service Advisor **About The Company**: We're an online retailer in the automotive market and we own and operate three brands - Van Demon, NOMAD and Car Mat Co. Since launch in 2014, we've grown each of our brands across multiple sales channels including marketplaces like eBay and Amazon. We’re on the lookout for an enthusiastic,...

  • Service Advisor

    6 months ago


    Crewe, United Kingdom MB Group Full time

    Our client, a leading car motor group are currently looking for a **Service Advisor** to join their business based out of their **Crewe** dealership. As a **Service Advisor, **you will give every customer a personalised experience, impart your expertise and provide them with increased awareness and knowledge of their vehicle so that they leave our...


  • Crewe, United Kingdom H2e Commerce Full time

    **Customer Services Advisor** **Location**: Crewe **Type**: Full time, permanent role **Salary**: £24,000 per annum. Excellent staff benefits also included. **Hours**: Full time, Monday to Friday 9:30-6:00pm. **Breaks**: 1 x 30 minute break (unpaid) and 2 x 15 minute breaks (paid) each day **Summary of Role**: We would love to hear from any applicants...


  • Crewe, United Kingdom Likewize Full time

    Job Description: - Inbound Customer Service Advisor - Crewe, Cheshire - Onsite - Salary: £22,550.16 per year - Are you passionate about providing excellent customer service and solving tech problems? Do you want to join a global company that values your career development and rewards your performance? If so, we have an exciting opportunity for you at...


  • Crewe, United Kingdom ao.com Full time

    **About The Role**: Shift Pattern: 37.5 hours per week working 5 out of 7 days. Contract type: Full time and permanent contract Making customers happy is at the heart of everything we do. As a Client Support Advisor at AO you will be the main point of contact for all customer issues and enquiries. We treat every customer like our gran, and we’ll trust you...


  • Crewe, United Kingdom EMaC Ltd Full time

    Are you looking to start a brand new career, or perhaps re-ignite your existing one with a company who offers more opportunities? Maybe you’re looking for a complete change or just looking for a full-time position with more sociable hours? We have an excellent opportunity to join our Customer Service Team. All you need is a great attitude and a strong...

  • Service Advisor

    6 months ago


    Crewe, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor / Service Receptionist** **Salary - up to £28,000 basic OTE £33,000** **Location - Crewe** Richard Abson Group are helping a main car dealership in Stoke, to find them an experienced and quality Service Advisor / Service Receptionist. This is an amazing opportunity to work with a busy and successful dealership and supported by an...


  • Crewe, United Kingdom Assurant Full time

    **Customer Service Advisor** **Location: Crewe** **Remote Working (After 8/12 weeks of On-Site Training)** **£22,000 Per Annum + Benefits** Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought about using these skills for customer service? If so,...


  • Crewe, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Support Advisor** Are you looking to start an exciting new career or re-ignite an existing one with a company with numerous opportunities to grow and develop as a customer support advisor? We have an excellent opportunity to join a well-established customer service team, with full training...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...

  • Customer Advisor

    6 months ago


    Crewe, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Crewe Store** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    6 months ago


    Crewe, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - friday 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Crewe** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    6 months ago


    Crewe, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q *Crewe** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    Job Advert **Customer Service Advisor** **Location**: Radius EuroCard, Herald Drive, Crewe, CW1 6EG **Hours**: Monday - Friday 08:30am-17:00pm (no weekends, evenings or bank holidays) **Heard of us?** We are an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility,...