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Visitor Assistant

3 months ago

Tamworth, United Kingdom Middleton Hall & Gardens Full time

**Visitor Assistant - Job Description**

**Job Title**: Visitor Assistant

**Hourly rate**: £11.44 per hour

**Working days**: Saturdays & Sundays plus either a Wednesday, Thursday, or Friday each week. Daytimes or evenings as required by Middleton Hall Trust.

**Start of contract**: 01.06.2024

**End of contract**: 03.11.2024

**Reports to**: Visitor Operations Manager

**Role Overview**:
Middleton Hall & Gardens is seeking a proactive and enthusiastic individual to join our team as a Part-Time Visitor Assistant on a fixed term contract.

**Duties will include but are not restricted to**:

- Opening and closing the Hall, gardens, and visitor entrance
- Coordinating Front of House which includes supporting the volunteers, responding to volunteer and visitor queries and manning Front of House personally in the absence of a volunteer.
- Supporting the implementation of our heritage offering.
- Acting as a first aider and fire marshal (if you do not have training then this will be provided)
- Monitoring the Hall to make sure it is safe and tidy and that walkways are clear.
- Promoting secondary sales such as guidebooks, plants and gifts amongst others.
- Ensuring high standards of cleanliness are maintained, which includes emptying bins and cleaning toilets on a rota basis with other staff.
- Helping to coordinate and deliver small-scale public & private hire events.
- Following all relevant health & safety guidelines and policies.

**Application Process**:
Note: This job description outlines the primary duties and requirements of the role but is not exhaustive. Additional responsibilities may be assigned as necessary to meet the evolving needs of Middleton Hall & Gardens.

**Job Types**: Part-time, Fixed term contract
Contract length: 5 months

Pay: £11.44 per hour

Expected hours: 22.5 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Every weekend
- Weekend availability

Work Location: In person

Application deadline: 17/05/2024
Expected start date: 01/06/2024