Customer Advisor

6 months ago


Leicester, United Kingdom Boots Full time

Summary
Job Reference:

- 228152BR
Leicester, Thurmaston Shopping Centre

Fixed Term

12 hours per week

**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.**

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

**About the role**

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

- Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
- Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
- Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

**What you’ll need to have**
- Full training is provided for this role, and we are looking for people who:

- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

**It would be great if you also have**
- Experience providing customer care and delivering great customer service but this is not essential.

**Our benefits**
- Boots Retirement Savings Plan
- Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
- Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
- **Why Boots**

We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.
- We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
- As the heart of everything we do at Boots, it's with you, we can change for the better.**What's next**
- We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.



  • Leicester, United Kingdom Placing Faces Full time

    **Job Title - Customer Service Advisor** **Salary - Up to 20k + uncapped bonus (£27k OTE)** **Location: Leicester** Our client is a fast-growing mortgage brokerage that specialise in New Build properties, and they are looking for motivated individuals to join them as a Customer Service Advisor. This is a fantastic opportunity to begin developing your...

  • Customer Advisor

    6 months ago


    Leicester, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Woodlands Nursery & Garden Centre (Dobbies) in Stapleton. This is a permanent 6 hour per weeks contract. You will need to be available to work weekends on a regular basis, either Saturday or Sunday and any flexibility during the week for additional shift for overtime would be...


  • Leicester, United Kingdom Pink Worm Recruitment Full time

    Customer Services Advisor required for a busy office based in Leicestershire. As a Customer Services Advisor you will: - Be speaking with customers over the telephone. - Have experience of working with CRM systems. - Be able to build relationships with clients. - Have a 'can do' attitude. - Have experience of working within an office environment. If you...


  • Leicester, United Kingdom Viking Full time

    Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? **Viking**have an exciting opportunity for a **Customer Service Advisor **to join our team based in **Leicester.** You...

  • Customer Advisor

    7 months ago


    Leicester, United Kingdom Jones Bootmaker Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    7 months ago


    Leicester, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...


  • Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...


  • Leicester, United Kingdom SF Group Full time

    **Customer Service Advisor** **South Leicester** **£20,000 - £22,000** **4 days office based + 1 day working from home** Main duties as the Customer Service Advisor - To answer calls and support customers with queries - Excellent listening and communication skills - Professional telephone manner at all times - Communicate with other functions to ensure...


  • Leicester, United Kingdom Cake Box- Evington Road Full time

    As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. A customer service role can vary depending on the industry and the individual organisation, but some of the most common responsibilities of any Customer Service Advisor are to: - Handle customer enquiries, answering any...


  • Leicester, United Kingdom FMG Repair Services Full time

    **Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus. **This position is initially a 14 month maternity cover, but could turn permanent for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our...


  • Leicester, United Kingdom FMG Repair Services Full time

    **Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus. **This position is initially a 14 month maternity cover, but could turn permanent for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our...


  • Leicester, United Kingdom CV-Library Full time

    Customer Service Advisor Leicester – Hybrid working £25,000 January Interviews! * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate leader who are continuing to grow? The...


  • Leicester, United Kingdom Russell Taylor Group Ltd Full time

    **Contract** **£12.50/hour** **Leicester - LE2 8TG** **Customer Advisor role** Flexible to shift work as shifts can vary - 40 hours per week. Day to day - handling customer queries over works being carried out or works to be carried out, as well as handling complaints when required. Shifts - 40 hours per week 8am-4:30pm Mon - Fri, once every 3 weeks...


  • Leicester, United Kingdom Recra Consulting Full time

    **Customer Service Advisor - immediate start - permanent.** **_A fantastic opportunity_** has arisen for a Customer Service Advisor for a well-established bespoke manufacturing company in Leicester. **Duties will include**: - Liaising with customers on correct product usage. - Answering and transferring incoming phone calls. - Generating estimates. -...


  • Leicester, United Kingdom OPTIMA UK INC LTD Full time

    **Job Title: Customer Service Advisor** **Location: Leicester** **Salary: £22K-£25K** **Hours: Mon-Fri 8:30AM- 5PM** **The Company** Our client, a company based in Leicester are looking for a customer service advisor to join their team. **Duties and Responsibilities**: - Answering incoming calls to the main sales office & inputting orders. - Develop...


  • Leicester, United Kingdom This is Alexander Faraday Recruitment Full time

    Do you thrive in a fast-paced and dynamic environment? Look no further - our client is seeking a Customer Service Advisor to join their exceptional team! Our client prides themselves on delivering unparalleled service and expertise to their valued customers. As a Customer Service Advisor, you will be an instrumental part of ensuring satisfaction and loyalty...


  • Leicester, United Kingdom Wagstaff Recruitment Full time

    This profitable Leicester based manufacturing business is looking for an experienced customer care advisor who is passionate about delivering a first rate service to customers, ideally with customer service experience gained from within a manufacturing environment. This fast-paced organisation puts investing in people high on the agenda, creating a positive...


  • Leicester, United Kingdom Wagstaff Recruitment Full time

    Are you a customer service representative, or customer care co-ordinator with experience of the manufacturing sector? This profitable Leicester based manufacturing business is looking for an experienced customer service advisor who is passionate about delivering a first rate service to customers. This fast-paced organisation puts investing in people high on...

  • Customer Service Advisor

    33 minutes ago


    Leicester, United Kingdom Driving Talent Limited Full time

    Driving Talent are looking for an experienced customer service advisor to join an established company at their Beaumont Leys call centre. The employer is looking to take someone on permanent basis with an immediate start. **Shift**: 08:30 - 17:00 Monday to Friday 08:00 - 13:00 Every 4th Saturday £23,000 - £24,000 a year salary depending on...


  • Leicester, United Kingdom Blue Arrow Full time

    Blue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit 10x Customer Service Advisors to their team, to assist them in providing an excellent experience to their diverse range of...