Customer Service Advisor

2 months ago


Leicester, United Kingdom Placing Faces Full time

**Job Title - Customer Service Advisor**

**Salary - Up to 20k + uncapped bonus (£27k OTE)**

**Location: Leicester**

Our client is a fast-growing mortgage brokerage that specialise in New Build properties, and they are looking for motivated individuals to join them as a Customer Service Advisor. This is a fantastic opportunity to begin developing your career in a thriving property industry, and join the large, friendly team on the mortgage helpdesk

**The Role of a Customer Service Advisor;**
- Act as the first point of contact with potential remortgage clients, presenting and advertising the company’s solutions.
- Arrange appointments with the company’s advisors when it's time for current clients to remortgage.
- Maintain excellent rapport with existing clients and identify opportunities for potential sales.

**Skills required for the Customer Service Advisor;**
- Service sales experience is preferred, but financial services experience (particularly in the remortgage sector) would be ideal
- Knowledge of the New Build industry would be advantageous
- Persuasion, proactivity, and problem solving skills
- Good written and verbal communication

If you feel that you have the correct experience for the Customer Service Advisor position then please apply.

**Salary**: £24,000.00-£27,000.00 per year

Supplemental pay types:

- Bonus scheme

Work Location: In person



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