Customer Interaction Administrator

5 months ago


Atherstone, United Kingdom Aldi Full time

With so much going on, it's a great time to join our Customer Interaction team.

As a Customer Interaction Administrator, you’ll play a key role in supporting teams in understanding our customers and the way they shop.

This will involve day to day organisational work, as well as data processing and analysis, so naturally you will need to be efficient and well organised. You'll bring enthusiasm, and your ability to think on your feet and remain calm under pressure will mean you really fit in.

We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. And to keep on top of that wave, our customer interaction teams have to do something pretty special to keep our customers coming back for more.

ALDI are looking to recruit an eCommerce Merchandising Administrator to work within the customer interaction team and work across aldi.co.uk and aldi.ie merchandising Non-Food Specialbuy products.

This is an ideal opportunity for a driven and capable individual with excellent problem solving and interpersonal skills and an interest in websites or product merchandising. The role will report into the Customer Interaction Manager and will efficiently support the Non-Food Specialbuy website team whilst contributing to a co-operative working environment.

**Your New Role**
- Work in an exciting fast-paced environment
- Be responsible for 1 in 3 weekly product go lives across two websites and apps
- Use multiple data sources to write copy and get products website and customer ready
- Support visual merchandising tasks
- Be responsible for attributes/facets
- Feed into processes to build efficiencies within the product go live process
- Work closely with with National Buying, marketing agencies and technical service providers

**About You**
- Copywriting experience
- Excellent communication and interpersonal skills
- Experience working with multiple data sources and flexible thinking.
- Confident user of MS Office suite including advanced excel skills
- Excellent time management and organisation with a high level of attention to detail and accuracy
- Ability to work independently and proactively but also be a supportive team member
- Be self-motivated

**What You’ll get in Return**
- Salary starting £25,100 rising to £30,875
- Monday to Friday, 8:00am to 4:30pm, with the opportunity of 2 days a week remote working
- 5 weeks’ annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity and adoption pay after 1 year and paternity leave pay after 2 years
- Long service rewards
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
- Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect._



  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Administrator, you’ll play a key role in supporting teams in understanding our customers and the way they shop. This will involve day to day organisational work, as well as data processing and analysis, so naturally you will need to be efficient and...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Administrator, you’ll play a key role in supporting teams in understanding our customers and the way they shop. This will involve day to day organisational work, as well as data processing and analysis, so naturally you will need to be efficient and...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Assistant, you will be highly organised and able to think on your feet. You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Assistant, you will be highly organised and able to think on your feet. You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Assistant, you will be highly organised and able to think on your feet. You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Assistant, you will be highly organised and able to think on your feet. You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in...


  • Atherstone, United Kingdom Aldi Full time

    With so much going on, it's a great time to join our Customer Interaction team. As a Customer Interaction Assistant, you will be highly organised and able to think on your feet. You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in...


  • Atherstone, Warwickshire, United Kingdom Aldi Full time

    12 Month Undergraduate PlacementThis is a fantastic opportunity to gain real-life campaign experience and assume real responsibility within our Marketing team.As a member of our team, you'll be exposed to a variety of roles, campaigns, and projects, and will have the chance to learn and be inspired by a company that's different from all the others.We're...


  • Atherstone, Warwickshire, United Kingdom Adecco UK Limited Full time

    About the Role:We are seeking a skilled Customer Service Agent to join our team at Adecco UK Limited. As a Customer Service Agent, you will be responsible for providing exceptional customer service, administration, and general support across various communication channels. Your main duties will include handling customer inquiries, documenting interactions...


  • Atherstone, Warwickshire, United Kingdom Adecco UK Limited Full time

    About Our ClientAdecco UK Limited is a leading provider of customer service solutions, dedicated to delivering exceptional support to their clients. With a strong commitment to quality and customer satisfaction, they foster a dynamic and inclusive work environment that encourages professional growth and development.About The JobWe are seeking a skilled and...


  • Atherstone, Warwickshire, United Kingdom Adecco UK Limited Full time

    About Our ClientAdecco UK Limited is a leading provider of customer service solutions, dedicated to delivering exceptional support to their clients. With a strong commitment to quality and customer satisfaction, they foster a dynamic and inclusive work environment that encourages professional growth and development.About The JobWe are seeking a skilled and...


  • Atherstone, United Kingdom Adecco UK Limited Full time

    Customer Service AgentBenefits & Perks: Hybrid + Private health care, 24,408 salaryAbout Our Client:Our client is a leading organisation in the customer service industry, providing exceptional solutions to their customers. They are committed to delivering top-notch support and ensuring customer satisfaction at all times. With a dynamic and inclusive work...


  • Atherstone, Warwickshire, United Kingdom Aldi Full time

    Customer Interaction Placement OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Interaction Placement. This is a fantastic opportunity to gain real responsibility and make an impact from day one.As a Customer Interaction Placement, you will be working closely with our Communication Department to ensure...


  • Atherstone, United Kingdom Aldi Full time

    Our buying teams - if it's possible - have to move even quicker than the rest of the business. And they have to keep ahead of our customers too: second-guessing what they want and need before they do. As a Buying Administration Assistant you will support both the Buying Assistants and Buying Directors to stay ahead of the game, providing comprehensive and...


  • Atherstone, United Kingdom Aldi Full time

    Our buying teams - if it's possible - have to move even quicker than the rest of the business. And they have to keep ahead of our customers too: second-guessing what they want and need before they do. As a Buying Administration Assistant you will support both the Buying Assistants and Buying Directors to stay ahead of the game, providing comprehensive and...


  • Atherstone, United Kingdom Aldi Full time

    Our buying teams - if it's possible - have to move even quicker than the rest of the business. And they have to keep ahead of our customers too: second-guessing what they want and need before they do. As a Buying Administration Assistant you will support both the Buying Assistants and Buying Directors to stay ahead of the game, providing comprehensive and...


  • Atherstone, Warwickshire, United Kingdom Adecco UK Limited Full time

    We are seeking a Customer Service Advisor to join our client's team on a temporary basis. The ideal candidate will thrive in a fast-paced environment and possess excellent communication skills.Provide exceptional customer service by promptly and effectively responding to queries.Address customer concerns and find suitable solutions.Maintain accurate...


  • Atherstone, United Kingdom Wrights of Twycross Ltd Full time

    Wrights of Twycross is a UK based, market leading Transport, Environmental and Waste Management Solution provider working alongside some of the UK’s leading energy and water utility suppliers. Located on the Warwickshire/Leicestershire border, we provide a bespoke range of services for both domestic and commercial customers including drain and sewer...


  • Atherstone, Warwickshire, United Kingdom Adecco UK Limited Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Adecco UK Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Key Responsibilities:Provide outstanding customer service via various communication methodsHandle customer...


  • Atherstone, United Kingdom Wrights of Twycross Ltd Full time

    Wrights of Twycross is a UK based, market leading Transport, Environmental and Waste Management Solution provider working alongside some of the UK's leading energy and water utility suppliers. Located on the Warwickshire/Leicestershire border, we provide a bespoke range of services for both domestic and commercial customers including drain and sewer jetting,...