Customer Service Administrator

4 weeks ago


Northampton, United Kingdom Match Recruitment Full time

**Customer Service Administrator**

**£11.54 per hour/ £24,000 per annum**

**Monday - Friday (40 hours per week). Alternating weekly shift pattern: 8am - 5pm/ 9am - 6pm**

**Northampton. Brackmills.**

**Fully office based or hybrid (2 days per week remote working available) working available. Must live locally.**

Match Recruitment are recruiting on behalf of their client based in Northampton. Match Recruitment are recruiting on behalf of their client based in Northampton. Since the pandemic they’ve only become busier, you’ll be joining a business with a strong and stable business model. Our client is looking to add to their senior customer service team. Whilst this is customer service based, it’s mínimal contact with the general public. As a rough split, this role is 60% administration and 40% telephone based, but every day is different.

**Summary of role**:
**Your daily responsibilities and duties**:

- Provide proactive support to growing external relationships with customers
- Working as part of a central team, investigating and resolving queries relating to Homecare and clinical service issues, with the support of the Customer Experience Manager
- Taking ownership of clinical and process queries, resolving the issue end to end and providing feedback
- Assist and liaise with other departments to implement process improvements which have been identified from investigation activities.

To be considered for this role, at least 2 years of previous (and recent) office administration experience is essential. You must have good I.T skills - you’ll be working on their internal system and Microsoft Office (mainly Outlook and Excel).

**Job Types**: Full-time, Permanent, Temporary contract

**Salary**: £24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: One location



  • Northampton, United Kingdom Service MOT Repairs Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...


  • Northampton, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Administrator** **Temporary for 3-4 months, with the possibility of going Permanent.** **Northampton** **Hybrid working with 1-2 days in the office each week (First week in office all week, for training)** **£12.05 per hour** **Monday to Friday - Working 7.5 hours per day e.g. 8.30am-5pm or 9am-5.30pm or 9.30 - 6pm** **The...


  • Northampton, United Kingdom Quality Start Full time

    **Customer Service Accounts Administrator Opportunity - Northampton** **Opportunity**: Are you the Customer Service Accounts Administrator my client is looking for? Do you have experience in dealing with invoices and billing queries? Have you got good IT, attention to detail and administration skills? Looking for a role with great career progression?If yes...


  • Northampton, United Kingdom Tate Full time

    Customer Service Administrator Temporary for 3-4 months, with the possibility of going Permanent. Northampton Hybrid working with 1-2 days in the office each week (First week in office all week, for training) £12.05 per hour Monday to Friday - Working 7.5 hours per day e.g. 8.30am-5pm or 9am-5.30pm or 9.30 - 6pm We are recruiting for a global company...


  • Northampton, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    Customer Service - Logistics 07.30 16.00 Monday to Friday Temp - Perm Our long-standing client is seeking an enthusiastic individual to join their dynamic team situated in Northampton. As part of the Customer Service Administrator role, you will demonstrate a positive can do attitude and strive to give excellent customer service. Duties will include ...

  • Customer Service

    4 weeks ago


    Northampton, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Northampton, NN3** **Maternity Contract** **Monday to Friday, 8am-5pm** **£23-25,000** **Are you experienced in coordinating customer’s orders?** **Do you have a keen eye for detail and a high level of accuracy?** - **If this sounds like you, I have the perfect opportunity for you!**_ This role offers an excellent...


  • Northampton, United Kingdom Tate Full time

    Customer Service AdministratorTemporary for 3-4 months, with the possibility of going Permanent.Northampton Hybrid working with 1-2 days in the office each week (First week in office all week, for training)£12.05 per hourMonday to Friday - Working 7.5 hours per day e.g. 8.30am-5pm or 9am-5.30pm or 9.30 - 6pm We are recruiting for a global company based in...


  • Northampton, United Kingdom Drax Group Full time

    **Customer Service Administrator (SME Billing & Settlement)** **Northampton/Hybrid** As a Customer Service Administrator in our SME Billing & Settlement team you'll use your detective skills to investigate, identify, and resolve third-party and supplier queries whilst delivering an exceptional service. **About the role** You'll investigate data...

  • Administrator

    6 days ago


    Northampton, United Kingdom Service Care Full time

    **Administrator** *** Service care Solution are currently recruiting for an Administrator with North Northamptonshire Council. Their offices are based in Northampton and Kettering. **Main Responsibilities** *** As an Administrator, some of your responsibilities will be: *** - Assist in the development and maintenance of business processes to support...

  • Service Administrator

    1 month ago


    Northampton, United Kingdom Tate Recruitment Limited Full time

    **Service Administrator** **Permanent** **£26,950 per annum (increasing to £27,750 after probation)** **Northampton, Hybrid working.** We're recruiting a Service Administrator on behalf of a global engineering business. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a...

  • Service Administrator

    4 weeks ago


    Northampton, United Kingdom Tate Full time

    **Service Administrator** **12 Month contract** **£26,000 - £27,000 per annum** **Northampton, Hybrid working.** We're recruiting a Service Administrator on behalf of a global engineering business, on a 12 month contract. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a...

  • Customer Service

    4 weeks ago


    Northampton, United Kingdom RecruitmentRevolution.com Full time

    _We are a design led business. We believe in challenging the boundaries of light and exploring innovative ways to master it. There are more than a thousand people working around the world dedicated to fulfilling our vision to provide our customers withthe best lighting solutions imaginable._ - If you have experience within a customer facing service role with...


  • Northampton, United Kingdom Tate Full time

    Customer Service Administrator Temporary for 3-4 months, with the possibility of going Permanent. Northampton Hybrid working with 1-2 days in the office each week (First week in office all week, for training) £12.05 per hour Monday to Friday - Working 7.5 hours per day e.g. 8.30am-5pm or 9am-5.30pm or 9.30 - 6pm We are recruiting for a global...


  • Northampton, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time

    **Bodyshop Administrator / Customer Service Advisor** **Northampton** **£24,000 - £26,000 OTE £28,400** - _Large Accident Repair Group_ - _Permanent position, Monday to Friday 8am - 6pm, _ - _Pension, 29 Days holiday annual leave, rising with service, sick pay, private Health and dental care vouchers, _ - _Awards academy_ - _A company that can offer...


  • Northampton, United Kingdom Faith Recruitment Full time

    Customer Service Advisor Northamptonshire £19,000 - 21,000 Are you passionate about delivering a great service and want to work within a great team? Our client are seeking a Customer Service Advisor to join their team and work with customers on a daily basis. If you are looking for a new challenge, please contactus for more information! The Customer...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Facilities Directorate have two vacancies to provide accurate, efficient and effective Service Desk and Administration support to Northampton General Hospital NHS Trust, the wider customer population and associated supplier. Where possible, providing our customers with first line technical advice through the use of remote support tools. Areas of focus...


  • Northampton, United Kingdom Page Personnel Full time

    Permanent Role - £24,000 **About Our Client**: My client is a Manufacturing company based in Northampton looking for a Customer Service Advisor. As Customer Service Advisor, based in Northampton, you will be responsible for: - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and...


  • Northampton, United Kingdom Page Personnel - UK Full time

    Permanent Role - £24,000 **About Our Client**: My client is a Manufacturing company based in Northampton looking for a Customer Service Advisor. As Customer Service Advisor, based in Northampton, you will be responsible for: - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and...


  • Northampton, United Kingdom Impact Recruitment Ltd Full time

    **Customer Service Coordinator** **Northampton, NN5** **Temp to Perm** **35 hrs per week** **£23,000** **_Do you have experience providing an excellent level of Customer Service to B2B clients?_** **_Would you like to join a sociable customer service team and work for an organisation that looks after their staff?_** **_If so we have an exciting...


  • Northampton, United Kingdom E M Rogers (Transport) Ltd Full time

    **Job description** We have a requirement for a Customs Assistant and Administrator within our in-house Customs Department - this is a permanent, full time role. You should have a self-motivated and can do attitude, be able to use your initiative, solve problems and have excellent communication skills. You should have a very keen eye for detail and a...