Customer Service

1 month ago


Northampton, United Kingdom Impact Recruitment Full time

**Customer Service Coordinator**

**Northampton, NN3**

**Maternity Contract**

**Monday to Friday, 8am-5pm**

**£23-25,000**

**Are you experienced in coordinating customer’s orders?**

**Do you have a keen eye for detail and a high level of accuracy?**
- **If this sounds like you, I have the perfect opportunity for you**_

This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people.

As **Customer Service Coordinator**, you will be managing your own clients within a region of the UK, supporting an internal account manager.

**Duties and responsibilities for the Customer Service Coordinator**:

- Complete all sales support administration tasks accurately and effectively including processing sales orders.
- To provide administrative support to the External Account manager and team on a general basis.
- Website - processing of orders via website and encouraging people to use web order facilities.
- Raise returns and collections.

**Skills and experience required for the Customer Service Coordinator**:

- Previous experience of Customer Service, Coordination and Administration.
- Good organisational skills.
- Excellent customer care skills.
- High level of concentration and excellent attention to detail.
- Confidence and experience to develop the role and make it your own.
- Proficient in Microsoft Office: Word, Excel.

**Impact Recruitment is an employment agency working on behalf of our client.**

**All responses will be managed in line with the new GDPR regulations.**

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Northampton, Northamptonshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: J571


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