Customer Service Coordinator
3 weeks ago
**Customer Service Coordinator**
**Northampton, NN5**
**Temp to Perm**
**35 hrs per week**
**£23,000**
**_Do you have experience providing an excellent level of Customer Service to B2B clients?_**
**_Would you like to join a sociable customer service team and work for an organisation that looks after their staff?_**
**_If so we have an exciting opportunity available and would like to hear from you ASAP _**
Our client is seeking a **Customer Service Coordinator**to join their prestigious organisation in Northampton. This role is not purely on the phone and does involve a varied amount of administration. Full system and product training will beprovided.
You will be responsible for providing exemplary customer service to both customers and suppliers.
In this **Customer Service Coordinator**role you will be responsible for:
- Responding to customer communication from both internal and external customers
- Ensuring that all contracts are checked and approved
- Ensuring that all compliances are adhered to
- Develop strong relationships to effectively resolve queries
- Update supplier price updates and promotions
- Ensure tenders are sent to suppliers
- Continuously working to improve levels of service tailored to individual customers
In order to be successful as a **Customer Service Coordinator**you must have the following:
- Experience in a similar customer service role is essential
- Problem solving**,**analytical skills and methodical thinking
- Excellent written and verbal communication skills
- Team player with excellent time management skills and good attention to detail
- Good working knowledge of the MS Office suite (especially Excel)
All responses will be managed in line with the new GDPR regulations.
**Impact Recruitment is an employment agency working on behalf of our client.
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