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Customer Service Advisor
2 months ago
Permanent Role
- £24,000
**About Our Client**:
My client is a Manufacturing company based in Northampton looking for a Customer Service Advisor.
As Customer Service Advisor, based in Northampton, you will be responsible for:
- Handle customer enquiries, answering any questions and queries in person, over the phone, or online
- Provide support and comprehensive product / service information to customers
- Build relationships with customers
- Assist customers in making purchasing decisions
- Look for cross-selling opportunities to increase individual purchase value and overall sales
- Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
**The Successful Applicant**:
The successful Customer Service Advisor will have the following:
- An ability to communicate with customers easily and effectively, with strong negotiation skills
- A 'customer first' attitude and approach to working
- Computer literacy
- Organisational and administration skills
- Numeracy skills may be required by some companies, depending on the nature of the business
**What's on Offer**:
As Customer Service Advisor, based in Northampton, you will be entitled to the following:
- Full-Time work Monday - Friday (38 hours per week)
- £24,000 per year
- Benefits Package
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