Project Support Officer

4 months ago


Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

An exciting opportunity has arisen in Morecambe Bay to join the Quality and Service Improvement Team. within the Community Care Group for University Hospitals of Morecambe Bay NHS Foundation Trust.

The Quality and Service Improvement Team which focuses on safety and quality and links closely to the Trust Governance team. Their purpose is to enable healthcare professionals to review patient care and identify opportunities for improvement in a wide variety of clinical conditions. It is also used to influence change and identify improvement within systems of care, or to confirm that current practice meets the expected level of performance.

Work independently within broad guidelines (reporting to project leads) to plan, manage and prioritise own workload, organising activities to ensure project deadlines are met.

Be the first point of contact for staff queries regarding on-going projects.

Support the development of multiple processes and procedures to deliver efficiency improvements to the service and to develop, implement and maintain systems and processes within own work area.

To design data collection, management and reporting systems and processes for own and team projects.

Assist in the development of project protocols.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.



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