Student Support Officer

1 week ago

Lancaster, United Kingdom INTO University Partnerships Full time

**Student Support Officer (Welfare)**

**Location**:INTO Lancaster

**Salary**:£27,253- £34,498 Depending on Experience

**Contract Type**:Full-time, Permanent

INTO Lancaster are currently recruiting for a Student Support Officer (Welfare) to join their team.

At busy times in the academic year, there may be a need for the Student Support Officer (Welfare) to support the work within either Student Engagement (such as helping with social activities) or some of the functions of Administration, Admissions and Accommodation (such as student induction and welcome week activities).

**Some of your key responsibilities are**:

- To be part of a comprehensive welfare support service offering individual information, advice, guidance to students.
- To assist with maintaining and overseeing an “under 18” welfare policy and procedures to ensure that students under 18 years of age feel safe and supported whilst studying at the centre.
- Maintain accurate student records and information in the Centre systems and provide reports and management information as required by the Senior Management team.
- Provide assistance and information to help deliver orientation week & deliver presentations on arrange of topics.
- To assist with the arrival and registration of students if required.
- Respond to basic information requests regarding accommodation provided by INTO.
- Work with the Student Services team to ensure that an all-inclusive social programme is delivered as part of a strong support network for students.
- Promote and support the INTO Centre and the business in a positive manner.

**About You**:
This is a student facing role where you’ll need to be approachable and have the ability to deal with a wide range of people from different backgrounds.

You will have excellent spoken and written communication skills.

Good IT skills including competence in the production and analysis of data using excel.

You will have strong observational skills and problem solving abilities.

You will be Committed and responsible for promoting and safeguarding the welfare of children and young adults.

**We Grow Together**

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

**Job Types**: Full-time, Permanent

Pay: £27,253.00-£34,498.00 per year

**Education**:

- Bachelor's (preferred)

Work Location: In person

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