Call Centre Operator- Healthcare
2 weeks ago
London - full time call centre operator to join our Private group of dental practices - ONLY CANDIDATES WITH CALL CENTRE EXPERIENCE NEED APPLY although the position is based in London Waterloo SE1
Applicants should be articulate and well presented with a friendly and outgoing personality and possess excellent customer service and communication skills
Other attributes are: -Punctual and reliable; Friendly telephone manner; outstanding organisational skills; excellent excel/word skills
Be able to work on own initiative and remain calm under pressure
Must be numerate and literate (Minimum Grade C at GCSE Maths and English)Duties to include:
Managing of patient appointments
Communication through telephone, writing
Efficient use of Microsoft Office - word and excel
Taking payments and end of day cashing up
Producing monthly reports for private fees
Checking invoices and scanning to head office
Other admin duties as normally expected of a dental receptionist including doing staff /dentist rotas
Our software system is EXACT
**Salary**: £11.00-£12.25 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Experience**:
- Receptionist: 1 year (preferred)
Work Location: One location
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