Call Centre Operator- Healthcare

2 weeks ago


London, United Kingdom Smileright DENTAL CLINICS Full time

London - full time call centre operator to join our Private group of dental practices - ONLY CANDIDATES WITH CALL CENTRE EXPERIENCE NEED APPLY although the position is based in London Waterloo SE1

Applicants should be articulate and well presented with a friendly and outgoing personality and possess excellent customer service and communication skills

Other attributes are: -Punctual and reliable; Friendly telephone manner; outstanding organisational skills; excellent excel/word skills

Be able to work on own initiative and remain calm under pressure

Must be numerate and literate (Minimum Grade C at GCSE Maths and English)Duties to include:
Managing of patient appointments

Communication through telephone, writing

Efficient use of Microsoft Office - word and excel

Taking payments and end of day cashing up

Producing monthly reports for private fees

Checking invoices and scanning to head office

Other admin duties as normally expected of a dental receptionist including doing staff /dentist rotas

Our software system is EXACT

**Salary**: £11.00-£12.25 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: One location

Reference ID: SMIRECP


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