Triage Assistant
5 days ago
**Job Title: Triage Assistant**
**Contract: Temporary**
**Hours: Full time, 36**
**Location: Milton Keynes**
***
**The Role**
**Main Responsibilities**
- Ensure a prompt, courteous and helpful response when dealing with queries from members of the public or their representatives, including elected Members, outside agencies and partner organizations.
- Refer housing applicants to relevant internal teams and to other agencies as necessary for advice on housing matters, welfare rights, social services, immigration, and other issues using referral procedures.
- Constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with your own development and that of your role.
**Requirements**:
- You will be required to come to the office each day
- Experience working with a Local Authority is preferred
- Working knowledge of the relevant legislation relating to homelessness and housing needs
- Experience of providing excellent customer care
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
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