Head of Data Science

5 months ago


Heathrow, United Kingdom British Airways Full time

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

Do you have an analytical background and a digital mindset? Do you have a proven track record of using data to drive decision making? Can you maximise value from data? Are you ready to lead an impactful team to their full potential?

In Insight & Innovation we are key to decision making across the airline, using data and data science to bring insight and clarity. In this role you could help deliver improvements in operational performance and customer service, identify cost efficiencies, grow revenue and, ultimately, shape the future of our business. The high business impact of this role is clear from our portfolio benefits quantification as well as the business pull to secure our input in key decisions.

Today, we sit on the cusp of our move to cloud computing; we will use the growth in storage and compute power to drive value from big data - be it streaming, unstructured or just very large As we on-board a new suite of tooling we will upskill and drive value from an exciting new range of use cases, upscaling our artificial intelligence (in particular machine learning) offering.

**What you’ll do**

As one of our Heads of Data Science, you would hold a significant and strategic role, leading a business-facing Product Team across the Insight & Innovation and Data & Automation departments. You will work closely with the business to understand business priorities and constraints, championing analytics innovation. From here, you will use your expertise to build a strategy, ensuring the best use of data and analytics talent, and techniques, and maximise value creation. Working closely with IAG Tech, you will support with business knowledge and guide on business priorities.

With your team’s services in heavy demand, you will need to ruthlessly prioritise the work your team does, whilst remaining adaptable to changing demands from the business. In this high-profile role, you will form productive stakeholder relationships up to MC level, advising on the best approaches to resolve complex issues.

You will nurture a team of highly skilled professionals and play a key role in their engagement and career development, ensuring their continued growth. You will pioneer innovative approaches, such as agile, and support your team through change.

**Your responsibilities will include**:

- Proactive Business Partnering with senior managers, up to MC level, to champion our services, understand business priorities and set and enact portfolio strategies.
- Designing and owning a portfolio of crucial data and data science projects, including automations, business modelling and data visualisation work.
- Collaborating across the Insight & Innovation and Data & Automation teams to support your peers and other colleagues, flexing resource, sharing knowledge and breaking down silos as needed.
- Leading a team of professionals, providing technical guidance and expertise whilst ensuring continual growth and development

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.
- At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work._
- Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where



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