Catering System Administrator

7 months ago

Heathrow, United Kingdom British Airways Full time

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

An exciting opportunity has arisen for an experienced Catering System Administrator to join our On-Board Experience Team. The incredible dynamic aviation environment will provide an excellent opportunity to broaden your experience and grow your career within a dedicated and encouraging team. This role is to act as the functional expert for the current catering operations management system and for the implementation of the future system.

Utilising your experience with regard to computer science, internet technology, data management, airline or catering to support the delivery of the key business priorities. You will play a key part in providing the day-to-day data management and entry of the catering operations management system to support the catering operations and hence desired customer experience.

Duties will include
- Act as the system administrator for the current catering system for planning / scheduling / ordering and invoicing
- Data entry for the current catering management system for supporting day-to-day catering operation. Ensure timely and accurate entry of all menus within departmental timelines. Schedule catering product for the airlines global catering operation
- Ensure new stations are set up successfully and relevant system changes are communicated effectively
- Participate in internal project meeting for new initiatives to understand the change required by various teams
- Be responsible for the data entry and management of the new system, including regular changes, data housekeeping, data gathering and data migration
- Participate in system project activities when required
- Assist in performing user acceptance tests of individual and final end-to-end testings of old and new system when required
- Assist in the training for internal and external users worldwide and the preparation of the training materials
- Support pre and post implementation activities
- Support the implementation of the to-be processes in the impacted business areas

Confident with systems and data management, attention to detail and ability to work to deadlines, understanding of airline business, ground and flight operations, understanding of airline scheduled procedures an advantage are desirable for this role.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
- We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position._

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

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