Customer Service Administrator

6 months ago


Corby, United Kingdom BCA Full time

**Role title: Account Coordinator/Customer Service Admin**

**Salary**:£21,548 per annum / £11.02 per hour

**Hours**:Monday to Friday 8am-4pm

**Location**:BCA Corby (Baird Road)

**Join the UK’s largest B2B used vehicle service**

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

**Now, this is where you fit in**

We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. Our Site Operations teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road - the opportunities are endless. Your key responsibilities will be:

- Answering customer/client queries and processing bookings.
- Advising of estimated delivery dates and chasing late deliveries.
- Dealing with ad hoc queries, amendments, and customer complaints.
- Monitor and progress vehicles through various internal departments.
- To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
- Liaising with and maintaining a professional point of contact with the client.
- Be a service advocate and maintain a positive and professional nature at all times.

To be successful, you’ll bring some of the following experience with you:

- Strong administration and interpersonal skills.
- Must be proficient in Microsoft Word and Excel.
- Excellent communication skills, both verbally and written.
- Ability to meet specific deadlines and prioritise effectively.
- Accuracy and attention to detail with high organisation.
- Team player but also able to work on own initiative.
- Background in a customer service environment and the automotive industry ideal.
- Ability to innovate processes to improve efficiency.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders

And so much more

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

**Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.



  • Corby, Northamptonshire, United Kingdom Smurfit Westrock Full time

    This is an exciting opportunity to join the Smurfit Westrock team as a Customer Service Administrator. Our company is a global leader in sustainable paper and packaging, and we are committed to employee well-being and personal development.**About Us**Smurfit Westrock is a dynamic and inclusive environment that values diversity. Our focus is on the health and...


  • Corby, United Kingdom Interaction - Kettering Full time

    Job Title: Customer Services Administrator Salary: £25k Location: Corby Location Reporting to: Customer Services Manager Hours of Work: Working hours will be 9:00am- 5.00pm, Monday to Thursday and 09:00 - 16:45 on Fridays. Job Summary As Customer Services Administrator, your focus will be in supplying excellent support to our clients range of...


  • Corby, Northamptonshire, United Kingdom Interaction - Kettering Full time

    Job OverviewWe are currently recruiting for an Administrative Assistant - Customer Services position at Interaction - Kettering. In this role, you will play a vital part in supporting our customer services team by providing administrative assistance and contributing to the delivery of excellent customer experiences.The estimated salary for this role is...


  • Corby, United Kingdom Berry Global, inc Full time

    Overview: Working with a small team within the sales department. Receiving/processing orders, liaising with customers on product availability, and to communicate any delays. Working closely with other departments such as planning, production and transport. Key skills in customer service required. Role is office based but with some degree of...

  • Customer Service

    6 months ago


    Corby, United Kingdom Quantum Windows Full time

    **The Role**: As a customer service advisor, you will be responsible for, but not limited to: - Ensuring best practice in Customer Service processes and adherence, internal processes, customer liaison and administration in accordance with our policies and procedures. - Ensuring all Customer Service processes are documented and always up to date. - Building...


  • Corby, United Kingdom Axil Integrated Services Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** We are looking for an experienced and enthusiastic Administrator to join our expanding Service Delivery Team within our relaxed and friendly office in Corby. You will be working closely with our customers providing excellent...


  • Corby, United Kingdom Axil Integrated Services Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** You don’t need to have expert knowledge of waste regulations, compliance or health and safety legislation to get a job at Axil. However, you’ll need to be familiar with this information once you have the role, so we’ll...


  • Corby, Northamptonshire, United Kingdom Adecco Full time

    We are seeking a Sales Administrator to join our dynamic team at Adecco. This role involves providing exceptional customer service, processing customer orders, and collaborating with the sales, warehouse, and accounts teams to ensure seamless order fulfilment.Key Responsibilities:Provide exceptional customer service, handling inquiries via phone, email, and...


  • Corby, United Kingdom AXIL Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** You don’t need to have expert knowledge of waste regulations, compliance or health and safety legislation to get a job at Axil. However, you’ll need to be familiar with this information once you have the role, so we’ll...


  • Corby, Northamptonshire, United Kingdom Interaction - Kettering Full time

    Job Title: Customer Services CoordinatorAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Services Coordinator. In this role, you will be responsible for providing excellent support to our customers across the UK, handling customer enquiries from quotation through to delivery.Main Duties &...


  • Corby, Northamptonshire, United Kingdom Diligenta Full time

    Complaint HandlerAt Diligenta, we're seeking a skilled Customer Service Representative to join our team. As a Complaint Handler, you'll play a vital role in delivering exceptional customer service to our clients. Your primary responsibility will be to investigate and resolve customer complaints in a timely and professional manner.About the Role:This is a...

  • Customer Service Agent

    6 months ago


    Corby, United Kingdom Rocket Fibre Ltd Full time

    **Company description** **Rocket Fibre Ltd although the “new kid on the block” comes from a wealth of experience and passion for delivering top quality service for its customers. Located in Corby, Northamptonshire.** You will always talk to UK based customer service with support engineers conveniently located around the UK to ensure we able to offer a...


  • Corby, United Kingdom CV-Library Full time

    Customer Service Call Handler £11.68ph, NN17 1QE, 33 days holiday, Monday to Friday 8.30am till 2pm, Pension, Immediate start, Permanent Due to continued success, a UK head office location of a global multi-branch organisation has an exciting opportunity for a Customer Service Call Handler to join their customer service team. You will be supporting...

  • Administrator

    5 months ago


    Corby, United Kingdom ADR Network Full time

    The purpose of the post is to provide all administrative support to a busy operation based in Corby. **Duties and Responsibilities: - ** - Provide all administrative support to the team. - A good telephone manner and customer service skills. - To communicate effectively with all levels of staff, internally and externally with the customer. - Maintaining...

  • Customer Service

    6 months ago


    Corby, United Kingdom BED Electrical Distributors Full time

    Job Overview: We are seeking a new person to join our team to assist with giving our customers the ultimate service. This is a position that offers the opportunity to learn and grow in the electrical wholesale industry. In this role, you will help to service our customers with electrical products and supplies. This is a great opportunity for someone who is...

  • Account Administrator

    5 months ago


    Corby, United Kingdom Advanced Supply Chain Full time

    Advanced Supply Chain are looking to welcome an Account Administrator into their Account Management team here at Eismann Way on a full-time permanent basis. You'll receive a generous salary, including company benefits and an excellent onboarding programme from day 1. Our Account Administrator will have experience working in a fast-paced paced environment...


  • Corby, Northamptonshire, United Kingdom Interaction - Kettering Full time

    Administrative Support Officer Job Summary:We are seeking a skilled Administrative Support Officer to join our team at Interaction - Kettering. As a key member of our administrative team, you will be responsible for providing administrative support to our customers, handling customer inquiries, and coordinating internal processes.Main...

  • Administrator

    5 months ago


    Corby, United Kingdom Quest Employment Full time

    Duties - Perform various administrative tasks to support the smooth operation of the office - Maintain and update office records and databases - Assist with data entry and record keeping - Manage office supplies and inventory - Schedule appointments and meetings - Coordinate travel arrangements for staff members - Provide general clerical support to the...


  • Corby, United Kingdom North Northamptonshire Council Full time

    About the role If you want to play an active role in improving people's lives, in a team developing and delivering a professional, customer focused and efficient housing maintenance service to the tenants of North Northamptonshire, we may have just the job for you! We are seeking an experienced Administrative Assistant to join the Housing Property Services...


  • Corby, United Kingdom North Northamptonshire Council Full time

    About the role If you want to play an active role in improving people's lives, in a team developing and delivering a professional, customer focused and efficient housing maintenance service to the tenants of North Northamptonshire, we may have just the job for you! We are seeking an experienced Administrative Assistant to join the Housing Property Services...