Customer Service Administrator

7 months ago


Corby, United Kingdom BCA Full time

**Role title: Account Coordinator/Customer Service Admin**

**Salary**:£21,548 per annum / £11.02 per hour

**Hours**:Monday to Friday 8am-4pm

**Location**:BCA Corby (Baird Road)

**Join the UK’s largest B2B used vehicle service**

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

**Now, this is where you fit in**

We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. Our Site Operations teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road - the opportunities are endless. Your key responsibilities will be:

- Answering customer/client queries and processing bookings.
- Advising of estimated delivery dates and chasing late deliveries.
- Dealing with ad hoc queries, amendments, and customer complaints.
- Monitor and progress vehicles through various internal departments.
- To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
- Liaising with and maintaining a professional point of contact with the client.
- Be a service advocate and maintain a positive and professional nature at all times.

To be successful, you’ll bring some of the following experience with you:

- Strong administration and interpersonal skills.
- Must be proficient in Microsoft Word and Excel.
- Excellent communication skills, both verbally and written.
- Ability to meet specific deadlines and prioritise effectively.
- Accuracy and attention to detail with high organisation.
- Team player but also able to work on own initiative.
- Background in a customer service environment and the automotive industry ideal.
- Ability to innovate processes to improve efficiency.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders

And so much more

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

**Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.



  • Corby, United Kingdom Interaction - Kettering Full time

    Job Title: Customer Services Administrator Salary: £25k Location: Corby Location Reporting to: Customer Services Manager Hours of Work: Working hours will be 9:00am- 5.00pm, Monday to Thursday and 09:00 - 16:45 on Fridays.Job Summary As Customer Services Administrator, your focus will be in supplying excellent support to our clients range of customers...


  • Corby, United Kingdom Berry Global, inc Full time

    Overview: Working with a small team within the sales department. Receiving/processing orders, liaising with customers on product availability, and to communicate any delays. Working closely with other departments such as planning, production and transport. Key skills in customer service required. Role is office based but with some degree of...

  • Customer Service

    7 months ago


    Corby, United Kingdom Quantum Windows Full time

    **The Role**: As a customer service advisor, you will be responsible for, but not limited to: - Ensuring best practice in Customer Service processes and adherence, internal processes, customer liaison and administration in accordance with our policies and procedures. - Ensuring all Customer Service processes are documented and always up to date. - Building...


  • Corby, Northamptonshire, United Kingdom CV-Library Full time

    Job TitleCustomer Services AdministratorAbout the RoleWe are seeking a highly motivated and organised Customer Services Administrator to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that all client needs are met.Key ResponsibilitiesReceive and coordinate customer...


  • Corby, United Kingdom Axil Integrated Services Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** We are looking for an experienced and enthusiastic Administrator to join our expanding Service Delivery Team within our relaxed and friendly office in Corby. You will be working closely with our customers providing excellent...


  • Corby, United Kingdom Axil Integrated Services Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** You don’t need to have expert knowledge of waste regulations, compliance or health and safety legislation to get a job at Axil. However, you’ll need to be familiar with this information once you have the role, so we’ll...


  • Corby, United Kingdom AXIL Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** You don’t need to have expert knowledge of waste regulations, compliance or health and safety legislation to get a job at Axil. However, you’ll need to be familiar with this information once you have the role, so we’ll...


  • Corby, United Kingdom AXIL Full time

    **Axil Integrated Services is a leading waste management company who specialise in recycling and total customer waste management.** You don’t need to have expert knowledge of waste regulations, compliance or health and safety legislation to get a job at Axil. However, you’ll need to be familiar with this information once you have the role, so we’ll...


  • Corby, Northamptonshire, United Kingdom Northamptonshire Arts Management Trust (NAMT) Full time

    Do you have exceptional customer service skills and a flair for dealing with the public?We are seeking a talented individual to join our Box Office team as a Sales Advisor based at The Core at Corby Cube.In this customer-facing sales role, the Sales Advisor will provide excellent customer service to visitors and customers, ensuring a positive experience.As a...

  • Customer Service Agent

    7 months ago


    Corby, United Kingdom Rocket Fibre Ltd Full time

    **Company description** **Rocket Fibre Ltd although the “new kid on the block” comes from a wealth of experience and passion for delivering top quality service for its customers. Located in Corby, Northamptonshire.** You will always talk to UK based customer service with support engineers conveniently located around the UK to ensure we able to offer a...


  • Corby, Northamptonshire, United Kingdom First Call Contract Services Full time

    Customer-Focused Parts Advisor RoleFirst Call Contract Services has an exciting opportunity for a Parts Advisor to join our team in Corby.This permanent position offers the chance to work with a reputable company in the automotive sector and contribute to its continued success.Job Responsibilities:The successful candidate will be responsible for providing...

  • Administrator

    6 months ago


    Corby, United Kingdom ADR Network Full time

    The purpose of the post is to provide all administrative support to a busy operation based in Corby. **Duties and Responsibilities: - ** - Provide all administrative support to the team. - A good telephone manner and customer service skills. - To communicate effectively with all levels of staff, internally and externally with the customer. - Maintaining...

  • Customer Service

    7 months ago


    Corby, United Kingdom BED Electrical Distributors Full time

    Job Overview: We are seeking a new person to join our team to assist with giving our customers the ultimate service. This is a position that offers the opportunity to learn and grow in the electrical wholesale industry. In this role, you will help to service our customers with electrical products and supplies. This is a great opportunity for someone who is...


  • Corby, Northamptonshire, United Kingdom Adore Recruitment Full time

    Job Description:We are seeking a highly motivated Sales and Customer Service Specialist to join our team at Adore Recruitment. The successful candidate will be responsible for maximising the smooth running of sales and credit account functions, handling customer queries, and working closely with the warehouse team to deliver goods in a timely manner.Key...

  • Account Administrator

    6 months ago


    Corby, United Kingdom Advanced Supply Chain Full time

    Advanced Supply Chain are looking to welcome an Account Administrator into their Account Management team here at Eismann Way on a full-time permanent basis. You'll receive a generous salary, including company benefits and an excellent onboarding programme from day 1. Our Account Administrator will have experience working in a fast-paced paced environment...

  • Administrator

    6 months ago


    Corby, United Kingdom Quest Employment Full time

    Duties - Perform various administrative tasks to support the smooth operation of the office - Maintain and update office records and databases - Assist with data entry and record keeping - Manage office supplies and inventory - Schedule appointments and meetings - Coordinate travel arrangements for staff members - Provide general clerical support to the...


  • Corby, United Kingdom North Northamptonshire Council Full time

    About the role If you want to play an active role in improving people's lives, in a team developing and delivering a professional, customer focused and efficient housing maintenance service to the tenants of North Northamptonshire, we may have just the job for you! We are seeking an experienced Administrative Assistant to join the Housing Property Services...


  • Corby, United Kingdom Menzies Distribution Full time

    Menzies Distribution Solutions are currently recruiting for a Warehouse Administrator to work out of our Corby Depot. The purpose of this role is to deliver general administrative and logístical support services for the overall efficient running of the depot and provide key information and support to the management team and will involve collaboration with...

  • Administrator

    6 months ago


    Corby, United Kingdom BCA Full time

    **Who are we?** We’re the biggest name in Europe’s vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional. **Main purpose of the job**: Within this role you will provide primary administrative...


  • Corby, United Kingdom Industria Personnel Services Ltd Full time

    **JOB TITLE**:Warehouse Administrator** About our Client : Industria Personnel Services LTD is recruiting for a time-critical logistics business delivering supply chain solutions across newstrade, retail, eCommerce and more. **Hours**: Monday to Friday 13:00 - 22:00 (30 min unpaid break) **Pay rate**: £11.10/h **Employment Type**: Temp to Perm **Start...