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HR Operations Lead

4 months ago

Swindon, United Kingdom UK Research and Innovation (UKRI) Full time

**UK Research and Innovation**

**Salary**: £50,702 (Dependent on Skills & Experience)
**Hours**: Full Time / Part time (Min 0.8 FTE)
**Contract Type**: Fixed Term (12 months)
**Location**: Polaris House, Swindon, Wiltshire

**Closing Date**:Monday 10th July 2023

**Job Overview**:
An opportunity has arisen for an HR Operations Lead to work within our HR Operations team. This role involves providing expert advice and guidance on employee relations, managing HR queries and supporting a small team.

There will be occasions where you will be required to deputise for the Head of HR Operations and to ensure appropriate levels of support and management are always available to the HR Operations team.

Whilst the HR Operations Team provides support across UKRI this role will specifically focus on the Medical Research Council (MRC) and Natural Environment Research Council (NERC).

**Key Responsibilities**:

- Planning and Organising _
- Manage the planning required for each Council / Department with the HR Business Partners (HRBPs) in those areas to ensure that the annual Cycle of Business happens effectively, and that roles and responsibilities are agreed.
- Create and deliver workshops and local training initiatives to support the lifecycle of HR business (e.g., line manager tool kit sessions, briefings, moderation panels, analysis of appraisal form quality, analysis of exit interviews)
- Projects _
- Initiate and lead the governance and delivery of specific HR projects and initiatives in conjunction with HRBPs, Centres of Expertise (CoE) leads and the Oracle Fusion implementation programme team.
- Ensure project scope is agreed and understood, with clear deliverables and plan, and roles and responsibilities for HR Operations are understood, resourced, and agreed. Manage delivery of projects and involvement of HR Operations staff (bringing in other staff to support), and coach and support team members to deliver project work.
- Casework _
- Work with the HR Operations Lead for Employee Relations to establish good practice methodologies for all types of case work across the HR Operations team - and provide coaching and support to junior staff managing cases - to ensure that cases are consistently and appropriately managed.
- Create opportunities to improve communication and guidance to staff and line managers - ensuring up to date, clear and consistent information on HR policies and processes and answers to routine questions is available.
- Work with the HR Operations senior team to oversee the whole casework portfolio, and identify risks, themes, and interventions required. Liaise with HR Policy team where guidance needs improving or updating and liaise with HRBPs and CoEs to identify opportunities to reduce or prevent further cases arising.
- Team leadership _
- Line manage a team of HR Operations staff, and provide coaching and mentoring to support service delivery, capability, and personal development.

**Person Specification**:
Essential
- CIPD membership and/or equivalent relevant professional experience
- Demonstrable experience of planning and organising service delivery in situations where there are conflicting and completing service demands.
- Excellent customer service and stakeholder management skills and experience
- Experience of leading and managing projects, and of supporting and coaching others Involved with projects.
- Demonstrable experience in dealing with HR casework, managing the associated risks and making recommendations to managers and HR management on options for resolution.
- Excellent communication, influencing and negotiation skills - and experience of effecting change across a complex group of stakeholders.

**About UK Research and Innovation (UKRI)**

UKRI launched in April 2018, UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT).

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI.

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.

**How we support EDI in the workforce**

At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ‘How we support EDI in the workforce’.

**Disability Confident Employer**

**How to apply**

UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a c