Customer Service Executive

3 days ago


St Albans, United Kingdom Osborne Appointments Full time

**Customer Service Executive**

Are you experienced in Customer Service in a B2B environment?

Looking to secure a new role within a friendly team?

Osborne Appointments are recruiting for a **Customer Service Executive** to join our client on a permanent basis based in St Albans.

Benefits include: bonus scheme, Life Assurance, 25 Days holiday after 1st year, free parking and more

**Job Details**:

- St Albans
- Monday - Friday, 9am - 5.30pm
- Up to £24,000 per year

**Main Duties**:

- Processing orders onto internal database
- Contacting customers to resolve any issues and follow up calls
- Organising and coordinating collections and deliveries
- Ensuring the customer information is kept up to date
- Provide general administration
- Assisting other team members with orders and helping other departments when the need arises

**Key Skills & Experience**:

- Previous experience in a Customer Service role
- High standards of Customer Service
- Well organised and an eye for detail
- Strong IT Skills including Microsoft Office (Excel, Word & Outlook)
- Confident telephone manner and decision making



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