Training Coordinator

5 months ago

Preston, United Kingdom James Hall & Co Full time

**Training Coordinator - Retail Systems**

**Hours of Work**:38 hours per week

**Location**:Field based across the North West with head office in Preston (James Hall & Co, Bowland View, Preston, PR2 5QT).

**Requirements**:Driver's License is required for this role. Company car is provided

Based from our state-of-the-art head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 600 SPAR stores.

We are proud to be one of the biggest employers in Lancashire with over 3000 colleagues who represent our core values of passion, enterprise, and family every day.

**About the Role**

We have an exciting new opportunity to join our expanding team of Training Coordinators to support our IT Department to deliver training to our Retail Systems customers.

**What will I be doing?**

Your role will be to support and train our customers to use our various Retail Systems and software and you will take responsibility for building and maintaining those relationships.

Your schedule will be influenced by the needs of the business and these will predominately be identified and prioritised by the manager, however there will be a level of autonomy involved and accountability for a well-managed diary will be expected.

Some key duties include:

- Deliver a high standard of software training to our customers
- To maintain own diary and provide to the manager as requested
- Design and update training materials
- Provide analysis for measurement and evaluation of training
- To build and maintain relationships with internal and external customers

**A Few Things About You**

This is a fantastic opportunity for someone who has the required personal attributes to be a train and coach people successfully. We provide full training on our retail systems and software and we can provide training on how to deliver the best possible support to our customers
- Confident in their abilities to communicate clearly and effectively
- Highly organised and able to demonstrate good time keeping
- Understands the importance of being self-motivated and taking responsibility of their schedule and workload
- Demonstrable experience within a customer service or customer facing role

James Hall & Co. Ltd. have one simple vision: to still be in business in another 50 years

To make this vision possible we need the best talents to join us on our journey. We are a family company and we believe that if we look after our people, they will look after us.

Here are some of the benefits that you can take advantage of as an employee of James Hall & Co. Ltd.

**Company Car** - As this role requires travel, a car will be provided for business and personal use

**Company Doctor** - We care about the health and wellbeing of our people. That is why you will have access to our company doctor with the ability to book appointments directly. The company doctor will also be supported by two full time advanced nurse practitioners ensuring accessibility for our colleagues at all times.

**Free On-site Parking** - You don’t have to worry about paying for parking or getting from your car to the office as our site boasts a secure car park with over 1000 spaces.

**Subsidised Canteen** - We know how hard our people work so when hunger strikes, we have an excellent on-site canteen that offers a wide range of freshly cooked meals, salads, sandwiches and confectionary plus free tea and coffee

**Holidays** - Everyone needs a break so as an employee of James Hall & Co. Ltd. you will receive our enhanced holiday package of 22 days holidays per year plus bank holidays (unless otherwise stated). Holiday entitlement increases with continuous service every two years

**Learning & Development** - We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.

**Grocery Aid** - We understand the importance of mental health. We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it.

We also offer staff discount, cycle to work scheme, company sick pay, bereavement pay, enhanced pension scheme and our famous Christmas Hamper

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