Customer Service Support
2 weeks ago
**Job description**
Working on the front line with the clients customers, you will be the voice of the company in aiding customers with a variety of queries and issues. If you're looking for a company that is modern in their methods and has a real culture, this could be your role
**You Will**:
- Receive incoming calls from across the globe and assist callers with queries.
- Take bookings and advise on any additional products customers may require.
- Assist with any complaints to resolve the situation in a prompt manner.
- Organise bookings with suppliers and assist them with any information they need.
**About You**:
- Ability to speak and write in English (minimum fluent business level)
- The role is partly phone based so you must have the ability to communicate clearly over the phone.
- You must have previous experience working within a customer service environment.
- The ability to use MS Office is a must.
- Good grammar essential.
**Hours**:
Monday to Friday: Mixed Hours between 9 am and 5.30pm with possibilities to work one hour earlier or later. (Can be discussed)
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Homeworking.
Work Location: In person
Reference ID: ETT01
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Crawley, RH10 3LH (required)
Work Location: In person
Reference ID: ETT01
Expected start date: 02/04/2024
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