Customer Service Agent
2 weeks ago
We are proud to be working with an existing financial services client, who are looking to recruit passionate Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers abouta variety of queries.
As a Customer Service Agent, you will be responsible for providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner achieving a high level of service to members.
To be considered for this Customer Service Agent role, you must have experience working in a customer focused environment, ideally within a contact centre however consideration will be given to individuals who have either worked within financial services.
**Must Haves**
Excellent telephone manner
Good verbal and written communication skills
Excellent attention to detail
Ability to work under pressure and manage own workload
**Salary**: £20,000
**Intake Dates**: 21st November, 5th December, 9th January and 23rd January
**Contract Type**: Permanent / Full Time / Flexible Hybrid Working
**Hours**: 37.5 hours per week between 8:00 to 19:00, Monday to Friday
**Perks**
Flexible Work from Home
Employee Holiday + Public Holidays
Career Progression
Company Pension
Employee Healthcare
Study Support
Onsite Facilities
Subsidised Restaurant
Season Ticket
Ride2Work Scheme
Social Advents
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