Customer Service

2 weeks ago


Crawley, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Crawley
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£24,345 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,345 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.


  • Customer Service

    4 weeks ago


    Crawley, United Kingdom Search Consultancy Full time

    Customer Service Coordinator - Part Time Crawley - £21,000 pro rata - 12 month FTC 2 Week Rota: 20 Hour Week W1: Tues, Weds, Thurs, Fri - 6pm to 11pm W2: Tues, Weds, Thurs, Sat - 6pm - 11pm (Sat 9am to 5pm) Working for a well known company in Crawley as a Customer Service Coordinator where you will doing B2C calls, while delivering a 5 star customer...


  • Crawley, United Kingdom Redrow Full time

    To manage and continually improve the Customer Service experience for Redrow customers to ensure Redrow remains a 5 star builder and a leader in Customer Service at the premium end of the homebuilding industry. To lead the Customer Services team within the division and continually improve the customer service experience in the division. The Head of Customer...


  • Crawley, United Kingdom Driverhire Full time

    Position: Customer Service AdviserContract Type: Maternity CoverLocation: CrawleyJob Description:Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While...


  • Crawley, United Kingdom Driverhire Full time

    Position: Customer Service AdviserContract Type: Maternity CoverLocation: CrawleyJob Description:Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While...


  • Crawley, United Kingdom The Recruitment Co Full time

    **Customer Service Advisor based in Gatwick, Crawley Offering £10.78 per hour - paid weekly, every Friday Full time, Temporary on-going contract** **?Start Date: ?27th February and 1st March** ? We are currently recruiting for Customer Service Advisors to join our clients existing team based in Gatwick (RH10). This is an exciting opportunity to work on...


  • Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Transit Centre in Gatwick. You do not need automotive experience to be successful in this role - we will train that, but...


  • Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our MG Dealership in Crawley. You do not need automotive experience to be successful in this role - we will train that, but some...


  • Crawley, United Kingdom Search Consultancy Full time

    Customer Service Advisor £20,000 /year - after probation Crawley Would you like to work in a fantastic role as a Customer Service Advisor for a company who value their staff? Join this growing company based in Crawley where you will be handling a wide range of incoming calls and helping customers with their queries about their pensions. You will receive...


  • Crawley, United Kingdom Enjoy Travel Technology Ltd Full time

    **Job description** Working on the front line with the clients customers, you will be the voice of the company in aiding customers with a variety of queries and issues. If you're looking for a company that is modern in their methods and has a real culture, this could be your role! **You Will**: - Receive incoming calls from across the globe and assist...


  • Crawley, United Kingdom Wavelength Recruitment Full time

    This is a great opportunity for someone with knowledge of the commercial property insurance sector to join a busy client facing team. **The Role** To act as liaison between Clients, and survey teams to build good working relations and resolve any queries in a timely manner. **Responsibilities**: - To assist the Property and Insurance Customer Services...


  • Crawley, United Kingdom Workshop Recruitment Full time

    **Scheduler / Planner - Customer Service** **Crawley** **Full time** **Permanent** **£21,000** To be responsible for the day to day planning of field activity, making appointments with patients and working with the field and operations team to ensure planned activities are achieved. **DUTIES** - To schedule all installations, uplifts, breakdowns and...


  • Crawley, United Kingdom Just Recruitment Solutions Limited Full time

    **Senio Service Advisor Vacancy - Nr Gatwick - £38,000** Experienced Senior Service Advisor Franchise Dealership £38,000 OTE per annum As a Senior Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: This is a hands-on role you will be responsible...

  • Customer Services

    4 weeks ago


    Crawley, United Kingdom P Recruitment Full time

    First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit! A great Sales Advisor will put the customer first, focusing on finding solutions for them...


  • Crawley, West Sussex, United Kingdom Daniel Owen Ltd Full time

    Customer service adviser42.5Hours per week Monday - Friday 14.97per hourCall handling/ call centre experience essential.Experience of working in a repairs or social housing environment desirable.Mon-Fri, 8-5Day-to-day Duties include:Manage and maintain relevant filing systems and databasesWork with the team manager to ensure that relevant administrative...


  • Crawley, United Kingdom AVPlacements Full time

    **AVPlacements are looking for a Customer Service and Communications Agent for a Client of ours at Gatwick,** **The Role**: - Working closely with the Operations Team, you will gain an in-depth understanding of how operational decisions are made that affect our flights and customers daily - Responsible for preparing high-quality communications to our...


  • Crawley, United Kingdom TN Recruits Full time

    Work From Home Digital Customer Service Advisor - Luxury Brand - £20,000 (Bonuses after 3 months) - Brand Accredited Training Join a luxury car group with a highly regarded reputation as one of the best/leading vehicle groups in the South of England... Privately run family business with over 90 years at the top of the luxury sector! Dominant market leaders...


  • Crawley, United Kingdom Mandeville Full time

    A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.THE...


  • Crawley, United Kingdom Mandeville Full time

    A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.THE...


  • Crawley, West Sussex, United Kingdom First Recruitment Services Full time

    Position: Customer Service Adviser Salary: £14.97 per hour Location: Crawley, West Sussex Hours: 40 hours per week. Mon – Fri Work type: Temporary – Maternity Cover We are currently seeking a Customer Service Advisor to join our client’s team on a temporary basis, providing maternity cover. As a Customer Service Advisor, you will be...


  • Crawley, West Sussex, United Kingdom Driverhire Full time

    Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional...