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HR Administrator

4 months ago

Shoreham by Sea, United Kingdom Sarah Moir Full time

Working for a global strategic engineering and environmental consultancy

based in Shoreham, near Brighton, my client is looking for a full-time or part-time HR Administrator to support the HR function on a range of high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention. Ensuring all enquiries are accurately addressed in a professional, efficient, timely manner.

This role requires a significant amount of interaction with complex HR systems and therefore the post holder must be a confident system user.

**Responsibilities**:

- Respond to questions on administrative procedures and practices via multiple channels such as phone, case management system and live chat. Use systems to document and escalate as needed following the appropriate processes.
- Provide an efficient internal service by adhering to pre-set service standards / SLAs.
- Prepare and disseminate contractual and company correspondence such as contract amendment letters, mail merges, reports.
- Complete the processing of all employee change related actions including flexible working, maternity and other family friendly requests.
- Contribute to the successful processing of payroll within the pre-set monthly schedule of activity, ensuring all systems updates are accurate and consistent with monthly deadlines.
- Responsible for the integrity of HR Data within HR Database and supporting systems.
- Maintain organisational structures in the HR system.
- Support the continuous improvement of the company’s HR processes and procedures to ensure the company is legally compliant and championing best practice.
- Educate employees of HR services available to them and encourages self-service tools such as on the HR intranet and other systems as needed.
- Research and resolve all problems in a timely manner and works on more than one issue simultaneously and prioritize urgency of requests.
- Probe cases to determine root cause of the issue or question in order to provide accurate answers.
- Identify and research incoming queries from employees.
- Ensure that documentation and employee requests meet the policy for each process.
- Use multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs.
- Actively contribute to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, driving performance and achieving results.
- Maintain all compliance requirements of dedicated HR shared service processes.
- Understand and utilise HR systems including the HRIS and the HR SharePoint including Self Service, Knowledge base and Case Management.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shoreham by Sea, West Sussex: reliably commute or plan to relocate before starting work (required)

Work Location: One location