Group Bookings Administrator

6 months ago


Birmingham, United Kingdom The Bear Grylls Adventure Full time

**Group Bookings Administrator**

The Bear Grylls Adventure, National Exhibition Centre, Halles, Marston Green
Birmingham, B40 1PA
United Kingdom

Fancy escaping the ordinary at The Bear Grylls Adventure? We're currently looking for a Group Sales Coordinator who has a “be the best you can be” attitude, a passion for customer service and a desire to drive sales.

**What we are looking for**
- A strong communicator who can build strong working relationships and rapport with our guests and colleagues from across the business
- The ability to achieve great results and meet performance targets
- An organised individual with excellent time management skills and an ability to work under pressure
- You must be a professional and safety conscious individual
- A team player with a positive “can do” attitude

With the success of group bookings at The Bear Grylls Adventure, you’ll manage and grow our group sales for corporate, school and party bookings. Thinking on your feet and having an eye for detail is key as you will be responsible for all the details. From ensuring bookings are scheduled correctly through to working with stakeholders to open availability and coordinate front line staffing. You’ll also deliver outstanding levels of customer service, helping to create memorable experiences for our guests and ensuring their queries are responded to rapidly before they arrive at the attraction.

This is a fixed-term role, contracted for 6-months, offering on average 30 hours per week. Due to the nature of our unique business flexibility is a must and will be required to work weekends and bank holidays.

**What’s in it for you**

Alongside being able to be innovative and business savvy, you’ll also receive:

- Hourly rate of £10.57 paid fortnightly
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
- FREE parking
- Five-minute walk from Birmingham International Train Station

**_ Everyone Matters at Merlin._**

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.



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