Information and Planning Assistant

5 months ago

Llantrisant, United Kingdom South Wales Fire and Rescue Service Full time

Date JD Revised: 08/07/2022

**SOUTH WALES FIRE AND RESCUE SERVICE**
***

**Department
Service Performance and Communications

**Post
Information and Planning Assistant

**Post No
503124

**Grade
6

**Location
Fire and Rescue Service Headquarters, Llantrisant

**Responsible to
Planning, Performance and Risk Manager

**This job description refers to the main purpose and responsibilities of the**
**post. It does not necessarily list in detail all of the tasks required to carry out**
**these responsibilities. This job description will be reviewed as and when**
**necessary to ensure that it meets the Service’s business requirements.
**MAIN PURPOSE OF THE POST
**Reporting to the Planning, Performance and Risk Manager, the post holder will be
responsible for collating and validating information from a number of sources, utilising
a suite of ICT systems and processes.

The role will have responsibility for providing guidance to staff to ensure the accurate
and timely input of information to our Business Management Information System, in
accordance with our latest performance management and risk management
frameworks. The role will support all key team functions to ensure a qualitative and
timely flow of information both internal and external to the organisation.

**DUTIES AND RESPONSIBILITIES**

1. To design and maintain screen based performance dashboards and other pages

for use in the Service’s Business Management Information System.

2. To provide the organisation’s helpdesk for issues encountered by staff when
utilising our Business Management Information System. This will involve
assisting with any ad hoc queries regarding the input of information to the system
or with any queries relating to the general navigation within the system, via

3. Responsible for designing and maintaining guidance documents for the Business

Management Information System and responsible for identifying common errors
made in the input of information throughout the quality assurance process.

Date JD Revised: 08/07/2022

4. To validate and quality assure all information input to the Business Management

Information System, to ensure its accuracy and robustness.

5. To communicate with users and stakeholders across the Service to identify the

location of source data that can be used within the Business Management
Information system.

6. To maintain the necessary technical interfaces between source data files and the

organisation’s Business Management Information System, to ensure that the
appropriate data can be used and visualised within the system (e.g. within
performance dashboards).

7. To maintain a log of all Freedom of Information requests received by the

Planning, Performance and Risk team on SharePoint and to allocate them to an
analyst within the team.

8. To monitor the Planning, Performance and Risk team’s mailbox, ensuring that all

queries for information received are assigned and completed within the specified
deadlines.

9. To assist in the preparation and collation of team reports, papers, statements and

documents on a routine and ad-hoc basis. The written outputs are provided to
Welsh Government, Fire Authority Members, Internal Committees, senior
management, our partners and members of the public.

10. To provide professional clerical and administrative support to the Planning,

Performance and risk team to assist them in meeting the requirements of the
service.

11. Responsible for providing bilingual support to internal and external consultation

events including the collation and analysis of public responses.

12. To participate in corporate, inter-departmental and external working groups and

meetings as directed and to liaise with other departments, public and other
outside bodies and organisations.

13. To provide administrative support for the wider Service Performance and

Communications department when required.

14. Any other duties commensurate with the grade and post.

**STANDARD SERVICE REQUIREMENTS**

1. To attend in-house and external training courses as required.

2. To undertake in addition to the above duties and responsibilities such
additional duties as may result from time to time from changing

Date JD Revised: 08/07/2022

circumstances, but which will not change the general character or level of
responsibility accorded to the post.

3. To utilise information technology as fully as possible within the constraints of
the job, which shall include co-operating fully with any scheme or pilot scheme
using the same, that shall be introduced within the department or across the
Service.

4. To implement the principles of the Service’s Equal Opportunities and Diversity
Policies and Welsh Language Schemes whilst carrying out the above duties.

5. To ensure awareness and compliance with any directorate, department or
team plans that may be implemented from time to time and ensure awareness
and compliance with any systems or procedures implemented within the
department.

6. To adhere to He

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