Call Centre Customer Service Advisor

1 month ago


Belfast, United Kingdom Emson Creative Partners Full time

**About us**

Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive.

Our work environment includes:

- Modern office setting
- Casual work attire
- On-the-job training
- International workforce

Belfast

Full-time position

OTE 24,295 per annum

To continue growth, we are looking for an enthusiastic, communicative and customer focused individual to take orders from our customers, upsell products and generally assist with delivering an excellent customer experience.

**Qualifications**:

- Previous customer service experience preferred.
- Must be willing to work in a high-volume, fast-paced work environment.
- Ability to communicate effectively with both internal customers and external customers (non-customers).
- Strong verbal and written communication skills.
- Proactive, quick thinking, flexible and adaptable to changing situations
- You will have a detailed and methodical approach to work
- Be able to work under pressure and meet deadlines

Start date: ASAP

**Salary**: £23,803.00-£24,295.00 per year

**Benefits**:

- Canteen
- Company events
- Health & wellbeing programme
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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